Back

INFINITI of Naperville

Naperville, IL

4.9
3,449 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Contact Dealership

1550 W. Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 3,449 reviews

July 25, 2017

Knowledgeable Randy was very knowledgeable with the features of the cars, different packages and availability. He wasn't aggressive and allowed me to make my decis More

by rmm814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rogers
Jul 27, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

July 25, 2017

Totally professional and low pressure experience. Dan DuBois was a tremendous aid in narrowing our search to first the right model for us and then in choosing from the dealership's varied selection. More

by Mark Kahling
Recommend Dealer
Yes
Employees Worked With
Paul A. Kay, Daniel DuBois
Jul 27, 2017 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville, the perfect DealerRater score and of course your business. We are very happy to hear that the experience you had with our dealership was informative and incredibly professional. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!

July 22, 2017

Outstanding Experience My wife and I had a stellar experience with the purchase of our crossover. Mark and Dallas took the time to explain all of our options, every detail More

by mrmcderm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schoeberlein, Sean Pelkey, Dallas Carlson
Jul 24, 2017 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Mark Schoeberlein was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

July 21, 2017

THE BEST INFINITY DEALERSHIP IN CHICAGOLAND AREA BY FAR! I went to multiple Infinity dealerships around Chicago looking to lease a Q50 Infinity and trade in my old one. I usually don't write reviews but whe More

by ralpha1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Rogers, John Schultz, Paul A. Kay
Jul 24, 2017 -

INFINITI of Naperville responded

Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville. We are very happy to hear that purchasing a new Infiniti with John Schultz was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this summer!

July 20, 2017

Buying a new 2017 G60 Infinity It was a very nice experience. The best from any car dealership that I have experienced. They were friendly and efficient and very knowledgeable an More

by Q60barb1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear you had such a great experience with our dealership and its staff. Our door is always open if you have any future questions or issues and we hope to see you again. Thank you for the positive review and of course your new vehicle purchase. We wish you happy and safe driving this summer!

July 20, 2017

Amazing Customer Service Experience !!! I can honestly say, my experience was 100% amazing. With the help of the Mike Jaquez and the the Infiniti Team. Great Customer Service rated a 5 star More

by Amaury2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Carlson, Michael Jaquez
Jul 20, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your outstanding and sincere review, the perfect DealerRater score and of course your recent purchase. We are so happy to hear that Michael Jaquez was able to provide you with such excellent service. Also thank you for becoming a part of our dealership family, we look forward to seeing you again in the future and will always be around to answer any questions or issues. From the entire Infiniti of Naperville staff, we wish you happy and safe driving in your new vehicle!

July 20, 2017

Perfect Car Mike Swanson helped us on the final day that we traded in our 2014 QX 80 infinity lease for a new 2017 QX 80 lease. Honestly though my husband and I More

by Dhollem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Swanson
Jul 24, 2017 -

INFINITI of Naperville responded

Thank you from Infiniti of Naperville for the excellent review and for your continued business. We are very happy that you have chosen to continue to be a part of our dealership family and that your experiences with Michael Swanson was the best ever. We look forward to seeing you again in service and wish you happy/safe driving this summer!

July 20, 2017

Thank u! Thank you john for the great experience buyer my car! I absolutely love it!! Now all I need to do is name it lol! Thank you again! More

by Jjbunni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schultz
Jul 24, 2017 -

INFINITI of Naperville responded

Thank you for letting us know what a wonderful experience you had at Infiniti of Naperville and for the perfect DealerRater score. Please feel free to recommend our dealership to any of your family of friends and happy/safe driving this summer!

July 18, 2017

Terrific experience, we will recommend and return. My husband and I purchased a pre-owned certified Infiniti Q50 from Infiniti of Naperville. We shopped via web and came in to test drive and explore fi More

by j0yfulgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Peters, Paul A. Kay
Jul 20, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti, but until then we wish you happy/safe driving this summer!

July 18, 2017

Very pleased with our experience From the moment my wife and I walked in into your lot John Schultz took good care of us, we did not feel any pressure in buying and because of that w More

by Base21ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schultz
Jul 20, 2017 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this summer!

...
183
...