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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
500 Reviews

500 Reviews of Infiniti of the Palm Beaches - Service Center

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April 07, 2023

Brian service advisor was a pleasure to work with. He kept me updated on the warranty repair. Schumacher Infiniti Much better experience compared to Coconut Creek and Sawgrass. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sturgess
Apr 11, 2023 -

INFINITI of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

Apr 11, 2023 -

Brad responded

You’re welcome. Brad@mortongroupinc.com

March 17, 2023

Infiniti of the Palm Beaches is an excellent company. I have purchased 4 automobiles from this dealership. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

INFINITI of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 16, 2023

Great experience came in for an oil change and tire rotation took less than an hour and I was driving out. Fast and great service writer Danny Solorzano would definitely recommend you see him for your More

by ERIC L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

March 09, 2023

Danny Solozano is far and beyond anyone I've ever worked with at a car dealership or service EVER. To say he goes above and beyond to make sure his clients are taken care of, respected, and get the level of More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

INFINITI of the Palm Beaches responded

Hello Elizabeth, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

March 02, 2023

Amazing service from everyone there, specifically from Danny in the service department. Great help. Thank you!!!! More

by chrisrodriguez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

March 01, 2023

When Schumacher says " come join the family " they truly mean it. This dealership promotes a warm, welcoming environment where you really do feel like family. Danny Solorzano has always treated me like a fr More

by harddrivingman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Mar 04, 2023 -

harddrivingman61 responded

I will be buying my next vehicle from Schumacher. I have a reservation for the new electric Silverado !

February 28, 2023

Danny is a great service consultant. I feel comfortable with my car in his hands and appreciate his customer service. Very hard to find these days. More

by Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

February 13, 2023

Danny Solozano is a truly a uniquely talented service representative at Infiniti of the Palm Beaches. On every scheduled service I have had over many years, including most recently, he has always provi More

by lotus710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

INFINITI of the Palm Beaches responded

Hello Caroline, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

February 12, 2023

Elaijah was Amazing, very nice, kind & professional. My vehicle was fixed properly & on time. I’ll tell all my friends. More

by Franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaijah
Feb 13, 2023 -

INFINITI of the Palm Beaches responded

Hi Franz. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

February 09, 2023

Alaijah is very knowledgeable and attentive. She’s very kind and understands my needs every time i come in for service. she communicated with me throughout my service process. i couldn’t have as More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaijah Jones, & Dave Kroh, Joshua Frazao
Feb 10, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

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