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Ide Honda
Rochester, NY
1,604 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,604 reviews
June 09, 2024
We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to fini decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to finish-no nerves necessary! Brad and team made the whole process easy! We never felt pressured. The general feeling was that Brad was there to partner with us to get us exactly what we were needing within the budget that we had. Stress free, easy, and really pretty fun. And bonus-we love the car we purchased! More
by lovetageesey
June 05, 2024
Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. More
by Erikrut63
May 24, 2024
Very pleased with the experience. Jennifer was great to work with and was very knowledgeable. Jennifer was great to work with and was very knowledgeable. More
by Arossi0401
Employees Worked With
May 21, 2024
Great experience with Joe and Julian. Very helpful with financing and answering all questions. A lot of help from Heather in service as well Very helpful with financing and answering all questions. A lot of help from Heather in service as well More
by mpence61
May 02, 2024
I recently had a great experience leasing a car from Ide Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the w Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the whole process stress-free. I highly recommend Ide Honda to anyone looking for a seamless car leasing experience, and kudos to Jennifer for her outstanding customer service! More
by Ali
Employees Worked With
May 01, 2024
I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me. Promptly met by Jim Milella, who took care great care of me. More
by sturri
Employees Worked With
April 29, 2024
I had a great experience leasing my 2024 Honda HR-V at Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything thoroughly, and was patient with my decision-making. She made sure that I was familiar with the new model before I drove off the lot, and followed up a couple days later as well. I highly recommend Ide Honda, and especially Jenn Flammia, to everyone who’s in the market for a new vehicle. More
by kcarlson2664
April 21, 2024
Brad FANTASTIC to work with. I would definitely recommend him and Ide Honda to family and friends! I would definitely recommend him and Ide Honda to family and friends! More
by Rmminnich1
Employees Worked With
April 15, 2024
Joe was wonderful with me. As a 1st time buyer at a dealership I was very nervous this was all going to be too good to be true. He eased any worry in my mind, helped me to find As a 1st time buyer at a dealership I was very nervous this was all going to be too good to be true. He eased any worry in my mind, helped me to find a better suited fit when my initial choice failed, very friendly & walked me through each and every step. 100% would come back to Ide to work with Joe again - thank you so much! More
by betsyemmgee
April 13, 2024
First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue. I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. Still excess of $600. I told them I would get back to them I bought a genuine Honda part with shipping for $47 online.. A very automotive savvy friend installed it for me in less than an hour and commented that it was a very easy straight forward installation. Rich Ide, you smile and say you want to earn my business, explain that one to me. Not that way.....oh and I have purchased 4 cars from you in the past. More
by sbharrison57
Employees Worked With
