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Ide Honda

Rochester, NY

4.8
1,574 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,574 reviews

August 23, 2017

Easy and positive experience This is our third vehicle purchased from IDE. We love their service dept and their sales dept. This time they were able to get the car that I wanted More

by kimmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Anderson
August 17, 2017

Consistently positive experiences I purchased from Ide, and have been getting all of my service work done here as well. I can say the Service Department has been great! Jim M. has been More

by Alayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2017

Service from Jim Millella One of the reasons I continue to buy Hondas is because of the service and Jim Millella. He is a fine young man and I trust him! Janet Reed More

by LadyLuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2017

This Honda dealer was great! Great service and sales rep! Our sales rep RICH was great and our finiance guy KEN were both great in helping us purchase our brand new TYPE R civic! Rich and Ken was very pleasan More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise, Rick Damico
August 11, 2017

Great expèrience We had Al as our sales person. He was very friendly and helpful. He explained everything and showed us the car inside and out. No pressure at all T More

by Crv momo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
July 28, 2017

Awesome, simple, and professional! I had a difficult situation coming off of a previous lease and I was over my mileage. Everything went perfectly. Roberto Galante and team did an amazi More

by tonytep
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Galante
July 25, 2017

Wonderful experience! Went into ide honda looking for a new car, we worked with Gerry. Gerry was absolutely amazing and very helpful! He wasn't your typical pushy salesman More

by Cmoulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2017

Odyssey Repair I have worked with Jim Milella for more years than I can remember and with a number of vehicles. He also looks after me, he's upfront and honest a More

by MalcolmK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2017

Super service! This is our fourth vehicle we've purchased at Ide Honda and we wouldn't consider going anywhere else. Wonderful, friendly service and it's nice to kn More

by ajwoolev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Quackenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Galante
June 29, 2017

Awesome service team. Jim is the BEST! In for service last evening. As usual, courteous, thorough and timely. I always hope Jim is there...feels like I' talking with a longtime friend! A More

by Marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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