Ide Honda

All smiles, no pressure I had looked at many new and used vehicles (not Hondas) at 4 other locations that were much closer to my home. After searching the internet, I deci I had looked at many new and used vehicles (not Hondas) at 4 other locations that were much closer to my home. After searching the internet, I decided to ride out to Ide. From the moment I pulled in the parking lot, I felt invited. After test driving two vehicles, and discussing many others, I knew I was going to purchase my next vehicle here. I took the weekend to contemplate my options and decide what was best for me. The staff was respectful, not at all pushy or forceful. I sat down with Alex P. and he gave me his undivided attention - explaining all of my options between new and used, leasing or buying - how it would all play out in the end. He was absolutely fantastic. He allowed me to ask questions and change my mind ten times. He never made me feel like a pain in the butt. I am completely satisfied with my purchase and more satisfied knowing I left the dealership with peace of mind. No questions or concerns. Alex was extremely thorough from point A to point Z. I would also like to compliment the financial department that also sat with me and was just as clear. Being a single mom of two with one income, they gave me the information I needed to make a confident, knowledgable decision. Thank you Alex!!!!! Kudos to Ide! More

Fantastic When I when to see Melinda all I was looking for was numbers to see what my trade in was worth and was interest I was going to get on my loan. Melinda When I when to see Melinda all I was looking for was numbers to see what my trade in was worth and was interest I was going to get on my loan. Melinda showed me the numbers and never once said to me that I should buy the car just ask me what I though and it was what I was looking for and told her that I was impress and where do I sign More

Easy and convenient You giys are right down the road so the location is really convenient. Beyond that, each time we have visited we have been greeted in a friendly manne You giys are right down the road so the location is really convenient. Beyond that, each time we have visited we have been greeted in a friendly manner. Our questions were always answered with an explanation that made sense. Additionally, we really appreciated the follow up call after we made our purchase! More

Amazing staff and service! Our experience was amazing and Brad Constantino exceeded our expectations!! The staff took their time and I would recommend Ide Honda to anyone. We Our experience was amazing and Brad Constantino exceeded our expectations!! The staff took their time and I would recommend Ide Honda to anyone. We found our new dealership! More

Helpful customer service and he felt like a friend Our experience with Ide Honda was pleasant and we were thrilled with how good the customer service was. Our dealer was Rick Damico and he felt like a Our experience with Ide Honda was pleasant and we were thrilled with how good the customer service was. Our dealer was Rick Damico and he felt like a friend rather than a dealer. More

No Pressure I had a great experience at Ide Honda. I'm not a fan of car shopping, and there was absolutely no pressure from the dealer/salesperson. I think it's I had a great experience at Ide Honda. I'm not a fan of car shopping, and there was absolutely no pressure from the dealer/salesperson. I think it's partly because the brand speaks for itself. I'm new to Honda and bought a CRV and I'm hooked! I wouldn't hesitate to buy my next vehicle from them. My husband was so pleased by the experience, he is considering Honda as well. More

Russ Vandewall We have taken in our 2014 Honda vehicles for both routine and special service over the years. We have found Russ Vandewall to be always helpful, frien We have taken in our 2014 Honda vehicles for both routine and special service over the years. We have found Russ Vandewall to be always helpful, friendly, and willing to go the extra mile to help. Given our experience with Russ as well as with Mark Frey and Brad Costantino, we cannot imagine going anywhere else for vehicle purchases or service. Way to go, guys! More

My Buying Experience Brandon (sales dept) was terrific; extremely patient, very sensitive to my hesitations/concerns, great at finding the answers to all my questions, and Brandon (sales dept) was terrific; extremely patient, very sensitive to my hesitations/concerns, great at finding the answers to all my questions, and totally up front and honest throughout. I never felt rushed, or like I was being fast talked into anything. He and the team were very supportive when surprising bad news regarding my trade-in appeared, and they bent over backward to help me resolve an issue with its title. I'm a single woman; senior citizen; nervous about the whole process; VERY relieved and grateful that this was overall a great buying experience. Unfortunately, while driving off the lot an airbag light appeared on the dash; when it stayed on for several days I found it in the manual and learned it indicates a problem. Jake (service dept) was absolutely wonderful setting up an appointment at my convenience and even offering to drive me to work while the problem was being resolved... now let's see if that 6 mo warranty takes care of whatever is wrong for no charge! More

Bought a new CRV and Rick my dealer was amazing. Amazing! Idea Honda was such an amazing experience. Service, customer service representatives and the time they took should be commemded. It was no hassle and Idea Honda was such an amazing experience. Service, customer service representatives and the time they took should be commemded. It was no hassle and zero pressure. More

Great Customers Service by Jim Milella I arrived at my scheduled service appointment expecting to drop my car off and walk home to complete a full Saturday of activities then figure a way b I arrived at my scheduled service appointment expecting to drop my car off and walk home to complete a full Saturday of activities then figure a way back to Dick Ide toward the afternoon to get my car back. Jim Milella looked at his schedule and stated he should be able to complete the service in just over an hour if I wanted to stay and relax in the excellent service center waiting room. I stayed at the shop just over an hour and was back on my way. I thank Jim for his continued friendly, honest, and consistent Customer Service every time. We take our cars in for service to Dick Ide. We have purchased 3 cars from Dick Ide over the years and will continue to buy cars and service from Dick Ide because of people like Jim. -DG Penfield More