
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing Experience From the moment I walked through the doors at Ide Honda I was treated like a person, not just a number. After a horrible experience with another deale From the moment I walked through the doors at Ide Honda I was treated like a person, not just a number. After a horrible experience with another dealer (whom I will not mention); I was hesitant to attempt to try to purchase another used vehicle. My sales person was Melinda and after listening to my needs for a new/used car, she made it happen. I can't thank her enough for everything that she did! I would (and have) recommended Ide Honda to my friends and family. I will never go anywhere else ever again. More
Very professional and personable Doug McCarthy just sold us a second car. He's honest and knowledgeable and a good guy. Just gave us the facts and let u make the decisions. No pres Doug McCarthy just sold us a second car. He's honest and knowledgeable and a good guy. Just gave us the facts and let u make the decisions. No pressure. More
Amazing Service! I went in to Ide Honda for a new Honda CR-V! THe treatment I received was amazing and I will be visiting them again when we are ready to purchase our I went in to Ide Honda for a new Honda CR-V! THe treatment I received was amazing and I will be visiting them again when we are ready to purchase our next family car! Thank you Scott and Adam for all that you did for my fiance and I! More
Exceptional Buying Experience I purchased a new Accord last Thursday and the experience was truly exceptional. The process was extremely easy and everyone from Service (referred m I purchased a new Accord last Thursday and the experience was truly exceptional. The process was extremely easy and everyone from Service (referred me to Sales) to Sales to Finance were nothing short of professional. I could not have asked for a better experience buying a car and my salesman Brad Constantino was a huge part of that experience. As a professional in the Customer Service field myself I typically am a pretty tough critic too! Truly an amazing dealership with amazing people! More
Service/Parts Terribly Performance Dick Ide sent me messages and mail card that my air bag parts were available - Took time off from work to get repair done but upon arrival was told pa Dick Ide sent me messages and mail card that my air bag parts were available - Took time off from work to get repair done but upon arrival was told parts were not there.....probably used for another airbag replacement. Please note, I called to confirm this appointment with parts notification! Said they replaced the passenger side but hard to believe looking at dash. Nothing was accomplished since I have to wait for parts and reschedule another 1.5 hour appt. Your parts/ service systems are not aligned and reliable and cost me time and money...fix your internal issues for the next customer(not me). I also had a $600 estimate to schedule my timing belt and water pump replacement but this will not be done by you after this experience. More
Exceptional Treatment as always The treatment I have received at Dick Ide Honda has been nothing short of exceptional each and every time I have purchased a new Honda . The entire The treatment I have received at Dick Ide Honda has been nothing short of exceptional each and every time I have purchased a new Honda . The entire staff that I have dealt with is exceptional in courteousy and professionalism. This is the sixth or seventh new Honda I have purchased there and my wife has purchased two or three. My salesman every time has been Paul Infantino. More
Great place to get a car I bought a new Honda Accord, everything went very smooth and easy. They explained everything to me and were very nice. The salesman that I dealt with I bought a new Honda Accord, everything went very smooth and easy. They explained everything to me and were very nice. The salesman that I dealt with was Doug McCarthy he showed me all of the car models I picked the one I wanted. The paperwork went very well, when i picked the car up they did everything they said they would do (wax, wash etc.) Overall a wonderful experience. More
Awesome expierence! Very straight forward and easy! Ide Honda was very easy to deal with. No hassle, very straight forward and trusting. Paul Infantino was great. Ide Honda definitely earned my trust. Ide Honda was very easy to deal with. No hassle, very straight forward and trusting. Paul Infantino was great. Ide Honda definitely earned my trust. More
Easy, Straight-forward and Enjoyable Experience! My husband and I came in to look at Civics this week and ended up leaving with a new lease! The process was simple and transparent. Everyone at Ide My husband and I came in to look at Civics this week and ended up leaving with a new lease! The process was simple and transparent. Everyone at Ide was so friendly and treated us with excellent customer service. I look forward to buying many more vehicles at Ide and will definitely recommend to friends and family. More
CR-V EX-L-icious This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the do This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the door. I knew the product inside out, and Brad didn't disappoint with his knowledge of the product trim lines, options, pricing, etc. He and the finance experts I dealt with (Adam and Ken), explained everything...all the fees, financing options, and options for extended warranty, etc., in plain English, without of hint of dealer jargon, or doubletalk...just the straight dope. I saw Bob (service) and knew him from the dealership that I bought my last Honda from. Ide Honda won me over as a new customer (and apparently him as a new employee). It was relaxed, with no pressure, and all questions were answered directly and to the point. Rich Ide stopped by to make sure everything was going smoothly. Nothing hidden here....and, it was actually a fun experience. More