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Ide Honda

Rochester, NY

4.8
1,647 Reviews
At Ide Honda, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. Ide Honda is a trusted community supporter. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational and medical research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. This is part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide Honda, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. We understand that buying a vehicle is a major decision, and our goal is to make the process transparent, informative, and stress-free from start to finish. Whether someone is purchasing their first vehicle, upgrading for their family, or simply exploring options, we strive to treat every customer with honesty, respect, and care.
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,647 reviews

July 21, 2016

Excellent experience We were advised to go to Ide to look for used cars because they are known for selling well looked after used cars. We were greeted by Scott Marinelli More

by Lottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Marinelli
July 20, 2016

Love my new RIDE! The process was super smooth & easy! I had a great experience from start to finish. Leigh Quackenbush is my go to Honda sales guy! Ultimate profession More

by Mrs G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Quackenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2016

Worst Customer Service I had come to Ide from a family recommendation after totaling my Mazda. I agreed to a quote for an HRV, made a payment, and within 24 hours, was calle More

by JRief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Galliher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley (financing), Ken Neufeglise
June 30, 2016

Great car buying experience! My family had leased a CRV from Dick Ide the previous year and had a great experience. I went in to buy an Accord this year and had an equally great More

by RussS.mid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2016

Great! It was a pleasure to work with Rick Damico. He is knowledgeable, helpful, congenial, and available for questions and concerns about purchasing a new c More

by relieved customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Damico
June 22, 2016

Working with Rick was very easy! I needed to turn in my lease early, and contacted Rick. He was able to get me into a new lease with the price I needed! More

by Paul J St Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Damico
June 20, 2016

Great Service and Support Buying My Car! LOVE THEM! Especially Brad Constantino, along with Ken and Adam in Finance! Once again they went above and beyond to get me a great car! I feel like f More

by KHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber in service!, Glen Wandell, Ken Neufeglise
June 17, 2016

Excellent customer service and response time I rely on my personal vehicle for the work that I do, and found myself in need of a new tire ASAP in the midst of my work day...from my initial call t More

by gratefulcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Reception, Linda Freeman
June 11, 2016

No Fuss Deal at Ide We were in the market for a new or slightly used CRV, saw what we wanted in the Ide website, and with the help of Joe Preteroti, quickly test drove, d More

by CandC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Preteroti
June 08, 2016

Buyer beware Last minute change in the monthly payment supposedly was an honest mistake. The final payment was ~ $20 more/monthly than what was initially quoted t More

by finfan99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Weil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Preteroti
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