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Ide Honda

Rochester, NY

4.8
1,566 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,566 reviews

April 10, 2014

I don't know what this means I felt that Melinda was helpful in allowing us to fully process our decision as we not only needed the car for my wife and myself, but now also for ou More

by DouglasTLangford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 04, 2014

New Civic I came to Dick Ide after receiving extremely overpriced leasing rates at a local competitor. I was looking to lease for the first time and knew very More

by eadams1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 04, 2014

I am not the easiest person to help find a car. My credit is less than ideal, and I do not look good on paper. But when I sat down with Brad at Dick Ide, he was very open and honest with me about wha More

by hollysusan925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 04, 2014

The vehicle I wanted was in stock, and was clean and ready on time. Everyone was well organized so the buying experience did not take long at all. More

by llamitie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 02, 2014

This was the best car buying experience ever! Brad was friendly, thorough and made sure all my needs were met. Amazing staff and I am completely satisfied with my new car and the entire process. More

by Melfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 26, 2014

This was my second time purchasing a brand new CRV within a year bc of an accident and Joe was very helpful both times. Leigh helped me also when Joe was out of the office. I will definitely recommend Dick I More

by sylvestr79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 18, 2014

I stopped by Dick IDE with no intention of buying a vehicle. A young sales person by the name of Brad approached me. He asked if he could help me. It was no hard sale just a friendly conversation. I t More

by Pockets638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2014 -

Ide Honda responded

Thank you for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure, as well as Brad's, to assist you during your car buying experience, and we hope you enjoy your new vehicles! We thank you for choosing Dick Ide Honda, and look forward to helping you in the future! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

February 18, 2014

Appreciate the fact Joe took his time to write everything down for me. That's a big plus in my book as most salespeople I've come across would just roll their eyes and try to dump me off. More

by andyfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2014 -

Ide Honda responded

Thank you for sharing your thoughts with us! We take pride in helping in any way that we can, and are glad the Joe was able to convey this to you! We hope to earn your business in the future, and please let us know if there is anything else we can help you with! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

February 03, 2014

Had a simply superb experience with Brand Constantino and the amazing staff at Dick Ide Honda. We shopped around at several dealerships and no one was even close on price and not even close on friendliness a More

by tpmedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2014 -

Ide Honda responded

Thank you for such a kind review regarding the time spent purchasing your new vehicle here at Dick Ide Honda, as well as your dealings with Brad- He continues to go above and beyond for our customer service standards and expectations, he will be thrilled to hear you were so pleased with his service. Congratulations on your new vehicle, and let us know if there is anything else we can assist with! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

January 30, 2014

Took my car to Ralph Honda and they "fixed" it but only for a week. Car stopped working at a very busy light and had to be towed. I bought and deal with Dick Ide so towed there. Linda was excep More

by jcrosby208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Feb 11, 2014 -

Ide Honda responded

Thank you for sharing this great experience and letting us know how well Linda and Joe treated you! We know they will be more than happy to hear you had such good things to say; Linda and Joe are perfect examples of the importance we place upon providing the best customer service each and every day. If you have any other questions, or if there is anything else we can assist with, please just let us know. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

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