
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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6th Honda from Ide This was the 6th time we'd purchased a Honda from Ide but the first time we'd experienced Gerry Lamb's expertise. He was knowledgeable, courteous, hel This was the 6th time we'd purchased a Honda from Ide but the first time we'd experienced Gerry Lamb's expertise. He was knowledgeable, courteous, helpful, kind and thorough in our dealing with him. More
Great experience We leased a Pilot and got a great deal !Rick and Adam were very patient with us and made sure that we'll be satisfied.I can definitely say that we ha We leased a Pilot and got a great deal !Rick and Adam were very patient with us and made sure that we'll be satisfied.I can definitely say that we had a great experience and i would recommend that dealership to one who's looking for a quality service and a good price! More
Best new car buying experience I have ever had! We went in for an airbag recall on our 2004 Odyssey, We left with a brand new Passport. We wanted to test drive a new Pilot, but when we saw the Pass We went in for an airbag recall on our 2004 Odyssey, We left with a brand new Passport. We wanted to test drive a new Pilot, but when we saw the Passport we test drove that instead. We walked around the showroom for about 30 minutes checking out the cars and expecting to be approached by a salesman. They are so laid back at IDE that we went to customer service to request to talk to someone. Gerry was more of an adviser than a salesman. He explained the differences between the Pilot and the Passport and then asked us if we would like to test drive one. After the test drive we chose to purchase it. I have purchased several new cars over the years and every time felt uncomfortable and pressured. This was nothing like those past experiences. The whole process was easy, comfortable and non-pressured. Like we were buying a car from friends rather than a car dealership. More
Best car buying experience yet I had a car (with a loan attached) that was too small for our growing family. Will was extremely accommodating, knowledgeable and patient. He got us a I had a car (with a loan attached) that was too small for our growing family. Will was extremely accommodating, knowledgeable and patient. He got us a great price for a Pilot, which has always been our "dream" car. No gimmicks, no upselling. He asked us what we needed and got us exactly that at an amazing price. Need a car? Go see Will! More
Dealing with car dealers can be a hassle—not at Ide When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide, also. In 2019 I switched to a CR-V and had the same great customer experience I’d had in the past. Kiersten Herman provided the professional, courteous help I come to expect. She was very patient with me as I was undecided whether to stay with an Accord or go with something else. She knew her stuff when it came to the various models, options, and features. And kudos to Adam Weil, Sales Manager, for his professionalism throughout the process. More
Professionalism at its finest! My 2016 Honda Civic lease ended and I was way over my mileage obviously a major concern. I met with Rick Damico and we selected my next car, he was v My 2016 Honda Civic lease ended and I was way over my mileage obviously a major concern. I met with Rick Damico and we selected my next car, he was very honest in his approach but let me know he would do what he could to meet my expectations. I love my new 2019 Civic so needless to say Rick excelled and made this process flawless! Thanks Rick you certainly earned yourself a new customer! More
Rick Damico is the man! This is my second car from Ide Honda and both times they exceeded my expectations. Rick damico was my sales person both times and both times he was fa This is my second car from Ide Honda and both times they exceeded my expectations. Rick damico was my sales person both times and both times he was fantastic. He knows what matters tongue customer and he makes it happen to meet their needs. No nonsense, no coming in way high to do ridiculous negotiations, and no hidden fees or tricks. He clearly has been doing this a long time and it shows. Business is conducted in non hostile matter and that's what I love about it. I went to 3 other Honda dealers and it was very high pressure. That's why i always end up with Rick at IDE. Adam the sales manager will also right any wrongs immediatley. Thanks again Rick! More
2019 Honda Civic Lease Had a great experience with Cody Lach and Richard Lombardi, was super helpful relaying information to me and helping me get into a new car. Had a great experience with Cody Lach and Richard Lombardi, was super helpful relaying information to me and helping me get into a new car. More
Helpful salesman Gerry was very helpful. Answered all of my questions and explained how leases work. Very responsive and accessible especially when responding to my te Gerry was very helpful. Answered all of my questions and explained how leases work. Very responsive and accessible especially when responding to my texts. Car was ready for pick up as expected. More
Helpful My husband and I came to IDE to look for a new car after having good experiences with the service team. We were able to browse without being hassled, My husband and I came to IDE to look for a new car after having good experiences with the service team. We were able to browse without being hassled, and when we were ready to test drive a car, Kiersten was right there to help. We ended up buying two new cars that day after Kiersten patiently walked us through all the options, helped with trade ins, and explained the financing deals. Both Kiersten and Ashley were professional and friendly, and obviously knowledgeable and organized. They made the entire process easier. More