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Ide Volkswagen

East Rochester, NY

4.9
1,095 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,095 reviews

August 12, 2022

This is my second time working with David and Ide VW. David is always very kind and professional which is part is the reason why I am a returning customer. As a whole they are always welcoming and make y More

by Dhb8847
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

I wanted to buy a VW Tiguan after I had a Jetta for 6 years, and I selected Ide Volkswagen after I saw their inventory on line. Mr. Spencer Clarke assisted me with my selection; he was knowledgeable, pro More

by Srduffy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

This is our third VW purchase from IDE, always friendly knowledgeable staff that make the process as easy as possible. Thank you! More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Spencer Clarke is a very good sales person. From the minute I walked in to IDE VW, he welcomed me and greeted me. It was late on a Saturday afternoon. He took time to listen to my needs. He sho More

by Rosemarykopeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

They were fast, friendly and very assertive to my needs, especially during such a difficult time to buy a vehicle! Spencer had many different vehicles for me and my family to test drive and didn’t pressure More

by sljoyce5388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mandery
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

My 2015 golf failed inspection March 1 due to a emissions problem covered by warranty. It's August and no response from dick ide on when the part will come in. They don't even call me back. VW no help eit More

by khefner
Customer Service
Recommend Dealer
No
Employees Worked With
James Redden
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

What an easy, delightful first-time experience! I came to VW to shop around and buy my first car. I was recommended by family to go to Ide VW and to meet with Kiersten Herman. Kiersten was the nice More

by Maria M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
July 24, 2022

We decided to try VW as we had heard good things about them. They had vehicles in stock and were great to work with. More

by Csaylor418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Young
July 22, 2022

David did a great job answering all of my questions and seeing me though the buying process. He was very prompt with his texts and emails. It's not easy to find the car you want right now but he searched More

by bjcaj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

David is so knowledgeable and helped us to find the right car for our family needs. He provided the best customer experience, answer all our questions and explained full process. All transactions were done i More

by Yelena.kobyakov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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