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Ide Volkswagen

East Rochester, NY

4.9
1,095 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,095 reviews

July 18, 2022

Car buying stresses me out but working with Christina was such a wonderful experience. She is knowledgeable and professional and made the whole process fun. I got more car than I was even hoping for at a More

by linmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Young
July 14, 2022

Process was quick and easy. When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their wa More

by STurner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

It was a great experience from start to finish. Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in son More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Spencer is great. This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes More

by Pdalessa817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

David is the absolute best! This is the 3rd Jetta I have leased from him. He makes the process easy and is very professional. I will look forward to seeing him once my lease is More

by rwalpole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Very professional, it was a pleasure to make business with them. I will highly recommend this dealer. More

by Mixim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Spencer was amazing to work with! He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time a More

by Labriekristen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Contact the dealership to find out the availability of truck. Set up a time to look at it and take it for a test ride. Sat down with Spencer and checked our options. When we decided to buy the truck it wa More

by jh2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

I am always weary when it comes buying a car due to many bad experiences, but Spencer was straight forward from the beginning. From inquiry, to sending pictures of the car not listed yet to scheduling an ap More

by Chris.romanowych
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

IDE VW never disappoints! This is my 5th purchase with IDE VW.. they are reliable, trustworthy, and straightforward. I highly recommend :-) More

by Debrakelley5561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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