
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Car buying stresses me out but working with Christina was such a wonderful experience. She is knowledgeable and professional and made the whole process fun. I got more car than I was even hoping for at a such a wonderful experience. She is knowledgeable and professional and made the whole process fun. I got more car than I was even hoping for at a price I was comfortable with. Bo made the financial part easy. He shopped around for the best rates- exceeding the "best rate" other dealers gave me by a considerable amount. Would definitely recommend Christina and Ide Volkswagen. More

Process was quick and easy. When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their wa When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their way to find me a non-delete vehicle and get it for me. Much appreciated customer service from someone in the customer service industry I can tell you it is hard to come by. More

It was a great experience from start to finish. Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in son Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in songs that I usually miss. The screen is huge and so easy to use with Android Auto. The car is incredible and I can't wait to spend more time driving it! More
Spencer is great. This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes the entire process as fun and painless as buying a car can be. He helped us select a car that met our specific needs and then walked us through the process from selection to delivery. It can be very difficult to finds cars in this environment due to supply chain issues and low inventories. If you are in the market for a VW I would highly recommend Spencer and Ide VW. This is the fourth vehicle we have purchased/leased from the Ide family of dealerships. More
David is the absolute best! This is the 3rd Jetta I have leased from him. He makes the process easy and is very professional. I will look forward to seeing him once my lease is This is the 3rd Jetta I have leased from him. He makes the process easy and is very professional. I will look forward to seeing him once my lease is up! I would highly recommend working with David. More
Very professional, it was a pleasure to make business with them. I will highly recommend this dealer. with them. I will highly recommend this dealer. More
Spencer was amazing to work with! He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time a He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time and you could tell just from working with him that he is absolutely invested in what he does for a job- which made me feel confident as a buyer. He was not pushy at all, and was patient with all of the questions that we had. Our work schedules were a bit crazy, and Spencer was more than accommodating, even staying late at his shift so that we could pickup the car at a time that was convenient to us. I would 100% recommend that anybody looking to purchase a vehicle call Spencer and let him assist you with the process! More

Contact the dealership to find out the availability of truck. Set up a time to look at it and take it for a test ride. Sat down with Spencer and checked our options. When we decided to buy the truck it wa truck. Set up a time to look at it and take it for a test ride. Sat down with Spencer and checked our options. When we decided to buy the truck it was a simple proses and fast. More

I am always weary when it comes buying a car due to many bad experiences, but Spencer was straight forward from the beginning. From inquiry, to sending pictures of the car not listed yet to scheduling an ap bad experiences, but Spencer was straight forward from the beginning. From inquiry, to sending pictures of the car not listed yet to scheduling an appt to test drive and then finally pickup. Spencer made the experience that typically is filled with anxiousness; a breeze. I would highly recommend going to Spencer for all your needs. Also, a big shout out to Bo in Finance for presenting all the options on the table and making signing quick and efficient. I will definitely be going back to Ide in the future. More

IDE VW never disappoints! This is my 5th purchase with IDE VW.. they are reliable, trustworthy, and straightforward. I highly recommend :-) This is my 5th purchase with IDE VW.. they are reliable, trustworthy, and straightforward. I highly recommend :-) More