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Ide Volkswagen

East Rochester, NY

4.9
987 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 987 reviews

July 06, 2021

We have been an IDE customer for a number of years. This is the first time that we worked with Spencer Clarke on the purchase of a used car.We found Spencer to very easy to work with and very knowledgeable More

by Tomguarino14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Spencer was awesome. When he said he would call me back with answers to my questions, he did call me. Everyone was amazingly friendly. I would definitely purchase from here again More

by Rvteck67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Being a first time car buyer, David was extremely helpful and efficient while assisting me through the process. David helped me find a car that was both affordable and had all of the amenities I wanted. More

by John G
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Kiersten offered the best sales experience we've ever had when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasi More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
June 28, 2021

David was very helpful in helping me to find a car and solving the issues that arose in the process. Would recommend to a friend. More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

David was extremely helpful, and was great at communicating throughout the week leading up to picking up my car. He followed up after the pick up and was great to work with! More

by kdepoint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

David was great. He was very patient with me! He was responsive and a great communicator. More

by alexe.dunham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Spencer was very friendly and professional. He was knowledgeable about all the Jetta features and was able to answer all of my questions. Absolutely no pressure and didn't try to upsell me into someth More

by todd.strong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

recommended!!! very friendly! fast and easy process when buying a car. i bought a 2018 jetta and i absolutely LOVE it! spencer was super nice and was willing to help show me how to link my phone and anythin More

by anabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Never shopped at Ide VW before. I must say that David was an excellent sales person. He exhibited much patient in my decision making. Thankful! More

by Linda
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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