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Ide Volkswagen
East Rochester, NY
993 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 993 reviews
August 21, 2021
David was great, he answered all of our questions, stayed in contact with us throughout the purchasing process. Our vehicle was ready on time, David explained all of the special features of our New Volkswage in contact with us throughout the purchasing process. Our vehicle was ready on time, David explained all of the special features of our New Volkswagen. We appreciate all David has done for us and highly recommend him to anyone looking for a vehicle. More
by joe.konze
Helpful August 19, 2021
One of the best sales experiences that I’ve ever had . Well done David , kudos to you and the team . Well done David , kudos to you and the team . More
by gavinduff76
August 10, 2021
I bought my first ever car from Spencer at Ide and he made the process super easy. He was never pushy and was there to answer any questions I had. Highly recommend! made the process super easy. He was never pushy and was there to answer any questions I had. Highly recommend! More
by Greenfieldamelia
Employees Worked With
July 30, 2021
Very efficient and knowledgeable. Not alot of hassles like normal dealerships. So glad I have made the change to my new Atlas. Couldn't be happier. like normal dealerships. So glad I have made the change to my new Atlas. Couldn't be happier. More
by Jaxconlon92580
July 26, 2021
David is knowledgeable, friendly and a great salesman. I look forward to buying my next car from him in a few years. Dick Ide dealership is clean and the service department is the best I have ever been to. look forward to buying my next car from him in a few years. Dick Ide dealership is clean and the service department is the best I have ever been to. More
by Arnold
Employees Worked With
Other Employees :
Mike Maddalena, Bill Blake
July 24, 2021
David made my auto buying experience the best ever. He makes you feel like family. He is not a pushy salesman. He is very knowledgeable. Bo in finance also was helpful and great to work with. Just an over makes you feel like family. He is not a pushy salesman. He is very knowledgeable. Bo in finance also was helpful and great to work with. Just an overall great experience. I will be back to them for my next auto purchase. More
by Akennedy998
July 23, 2021
Spencer was nothing less than a great and honest the whole time. He made sure to go over everything with Turbo and I and made sure we knew everything we needed to know. He also gave Turbo some treats! T whole time. He made sure to go over everything with Turbo and I and made sure we knew everything we needed to know. He also gave Turbo some treats! Thanks Spencer !! More
by kmarcoccia
Employees Worked With
July 22, 2021
Spencer was helpful and knowledgeable about the car. He made the process easy and pleasant. It was an all around good experience. Thanks Spencer and the crew at Ide VW! made the process easy and pleasant. It was an all around good experience. Thanks Spencer and the crew at Ide VW! More
by Dellah550
Employees Worked With
July 20, 2021
It was actually a fun experience working with David! Was a very smooth transition! Thanks Dave 🚘!we love the car thanks for every thing Dave a very smooth transition! Thanks Dave 🚘!we love the car thanks for every thing Dave More
by Danielafallonjimmy33
Employees Worked With
July 20, 2021
Working with David was a great experience. Out of 5 cars I have had, this experience has been the easiest and most please one yet! I have had, this experience has been the easiest and most please one yet! More
by McKenzie
Employees Worked With
