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Ide Volkswagen
East Rochester, NY
1,115 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,115 reviews
November 14, 2021
Great friendly service. Knowledgeable sales team. Excellent purchase experience. My VW ID.4 met all of my EV expectations. The charging deal with Electricity America is outstanding! Thank you! Excellent purchase experience. My VW ID.4 met all of my EV expectations. The charging deal with Electricity America is outstanding! Thank you! More
by bpollock53
November 14, 2021
At a time when buying a car is a bit more challenging than usual, Spencer and Ide came through for us, and it was a very pleasant experience - thank you! than usual, Spencer and Ide came through for us, and it was a very pleasant experience - thank you! More
by scord7
November 13, 2021
Quick and easy process. Very pleased with my experience . Will definitely be back in the future! Will definitely be back in the future! More
by Cb9343
November 13, 2021
Excellent experience all the way around! Highly recommend IDE to anyone. Professional, courteous, and their follow up was impeccable. recommend IDE to anyone. Professional, courteous, and their follow up was impeccable. More
by shoyser
November 12, 2021
David and Ide are both wonderful to work with! It was an easy process, and I love my new VW. easy process, and I love my new VW. More
by Osbornj27
November 11, 2021
Great experience, David was very helpful and knowledgeable. I would definitely buy from him again in the future ! knowledgeable. I would definitely buy from him again in the future ! More
by christylhelling
November 11, 2021
We had a great experience at Ide buying my daughters first car! We all love it and will definitely come back again! first car! We all love it and will definitely come back again! More
by Kim miranda
November 11, 2021
We had an excellent experience buying our new car at IDE VW. Spencer was a pleasure to work with. Top grades all around! VW. Spencer was a pleasure to work with. Top grades all around! More
by Vanvechtend
November 04, 2021
Experience was awesome, super easy and smooth all around. Helped me understand all the different features with the different trim levels and helped me figure out what would work best for me and my family. Helped me understand all the different features with the different trim levels and helped me figure out what would work best for me and my family. More
by Byron
Employees Worked With
October 30, 2021
It was nice people work there, inside was so cool, and they have cars in this pandemic situation they have cars in this pandemic situation More
by Karen
