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Ide Volkswagen
East Rochester, NY
1,115 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,115 reviews
October 29, 2021
Dave was very informative, cordial, and just overall helpful in all ways. We would highly recommend him. helpful in all ways. We would highly recommend him. More
by joephelps52
Employees Worked With
October 28, 2021
Emailed Ide to schedule a test drive, Kiersten contacted me, and four days later I had a great new VW Atlas. She made the whole experience super easy - was helpful with all my questions, super communicative me, and four days later I had a great new VW Atlas. She made the whole experience super easy - was helpful with all my questions, super communicative, and not sales-y at all. I wasn't 100% sure I wanted a VW; had five previous cars from another maker/dealer, but the sales experience here with Kiersten was better and it helped make the decision easy. More
by katejacus
Employees Worked With
Kiersten Herman
October 27, 2021
I have purchased and had my cars serviced at Ide VW for years. When I needed a new car, I knew exactly where to go. And Dave Ruzhansky was great to work with! I had an issue with my trade-in and he and years. When I needed a new car, I knew exactly where to go. And Dave Ruzhansky was great to work with! I had an issue with my trade-in and he and Bo (the credit manager) worked to solve it quickly. I would HIGHLY recommend Ide VW, Dave in Sales, and Jim in Service. You'll never regret your decision to go to Ide VW. More
by bethcross
October 26, 2021
Bought a new VW with them, worked with Kiersten. She is amazing, helped so much, she was on top of everything, literally buying a car with her was as easy as to buy a bread in the store. Cannot say anyth amazing, helped so much, she was on top of everything, literally buying a car with her was as easy as to buy a bread in the store. Cannot say anything bad about this dealer or Kiersten by herself, recommending Also prices are cheaper then in some dealers for the same cars More
by Bohdan
Employees Worked With
Kiersten Herman
October 22, 2021
From start to finish it was a pleasure working with From start to finish it was a pleasure working with everyone at Ide. Overall, we are very pleased with everything we encountered with IDE and I would From start to finish it was a pleasure working with everyone at Ide. Overall, we are very pleased with everything we encountered with IDE and I would recommend them to all my friends, family, and strangers. They truly do treat you like family. We had the pleasure of working with Spencer, this process was seamless and easy to transition into a new lease! Highly recommend IDE VW! More
by Krizzieri
Employees Worked With
October 18, 2021
Spencer was great! The leasing process was easy and enjoyable! I got the vehicle that I wanted, for the price I wanted. Couldn’t have had a better experience!! enjoyable! I got the vehicle that I wanted, for the price I wanted. Couldn’t have had a better experience!! More
by Kyle
October 14, 2021
Easy to work with and worked very hard to help meet my needs in a car. needs in a car. More
by Ekbechert01
Employees Worked With
October 09, 2021
This was the second time my family has worked with David and both times were pleasant experiences! He is professional, efficient and accommodating. Definitely recommend. and both times were pleasant experiences! He is professional, efficient and accommodating. Definitely recommend. More
by claudiaayzenberg
Employees Worked With
October 06, 2021
Spencer made our experience very enjoyable. Purchasing our Atlas was so much easier than I expected. Spencer was very welcoming and knowledgeable. He was not pushy at all and that made me feel comfortable our Atlas was so much easier than I expected. Spencer was very welcoming and knowledgeable. He was not pushy at all and that made me feel comfortable. More
by jessicam.longwell
October 06, 2021
Second time Ide buyers. Spencer was wonderful. Easy to work with, knowledgeable. I felt great about the whole process. Very fair & reputable dealership. work with, knowledgeable. I felt great about the whole process. Very fair & reputable dealership. More
by Aimeeconners
