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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
January 26, 2026
We had such a great experience with both David and this dealership. David was extremely professional and helpful at the same time. I am looking forward to working with him again the next time that someon dealership. David was extremely professional and helpful at the same time. I am looking forward to working with him again the next time that someone in my family is searching for a vehicle. Thanks again, David! Well done! 🌟🌟🌟🌟🌟 More
by karynshodge
Employees Worked With
January 15, 2026
David was not only very knowledgeable, but was also attentive, personable and a positive asset to his team. I never felt uncomfortable or pressured during my auto sale. I would buy another vehicle from attentive, personable and a positive asset to his team. I never felt uncomfortable or pressured during my auto sale. I would buy another vehicle from him in the future! More
by Steeter
January 13, 2026
I don't like the process of buying a car. Spencer made the process so simple and was great to work with. A great experience all around. Spencer made the process so simple and was great to work with. A great experience all around. More
by Noah
January 10, 2026
Very positive experience. Helpful, honest, professional. First car at Dick Ide, but I will go back. Helpful, honest, professional. First car at Dick Ide, but I will go back. More
by Wa
Employees Worked With
January 08, 2026
Great dealership, quick and easy every time I go in whether it be for car tune ups or any other car related inquiries. Customer service 10/10. Spencer is fantastic! whether it be for car tune ups or any other car related inquiries. Customer service 10/10. Spencer is fantastic! More
by Jami Cannan
Employees Worked With
January 05, 2026
Friendly, Spencer was back and forth to get answers to questions that he didn’t know. Bo in finance made the signing pleasurable. Will most likely be returning for next vehicle . Great atmosphere. questions that he didn’t know. Bo in finance made the signing pleasurable. Will most likely be returning for next vehicle . Great atmosphere. More
by Df04301962
January 01, 2026
We enjoyed working with Spencer. We was honest and professional. This is the second car we have purchased from Spencer We was honest and professional. This is the second car we have purchased from Spencer More
by Smarley309
Employees Worked With
December 30, 2025
I love the fact that they didn't waste my time. We negotiated briefly and it was a win-win for everyone. No high pressure sales. I wanted the car that day and they got it done! They even threw in a We negotiated briefly and it was a win-win for everyone. No high pressure sales. I wanted the car that day and they got it done! They even threw in a couple gifts! It was a very good experience and I highly recommend you check them out! By the way, it was the most beautiful showroom I've seen! More
by g.cotton
December 30, 2025
Working with David was such a great experience. He was patient, honest, and listened to what I needed. I never felt pressured, and he made the whole process so easy and quick! I’m grateful for his He was patient, honest, and listened to what I needed. I never felt pressured, and he made the whole process so easy and quick! I’m grateful for his help and couldn’t be happier with my car! More
by Nicolerotoli
Employees Worked With
December 27, 2025
It was a pleasure working with Spencer and Dick IDE. The whole experience was easy and enjoyable. No stress. Everyone was very friendly and helpful to work with. The whole experience was easy and enjoyable. No stress. Everyone was very friendly and helpful to work with. More
by Mikeburneal
Employees Worked With
