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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
December 18, 2021
This is the third VW we have owned. David has sold us two of them. He is very easy to do business with. Very knowledgeable and a true professional. I would recommend him to anyone looking for a new or used c of them. He is very easy to do business with. Very knowledgeable and a true professional. I would recommend him to anyone looking for a new or used car. More
by magicdan
Employees Worked With
Other Employees :
Mike Maddalena
December 18, 2021
Kiersten and the BW were kind, courteous, and made sure that I felt like a first priority. Kierstens communication throughout the entire process was great. She is knowledgeable about VW’s and cars in gener that I felt like a first priority. Kierstens communication throughout the entire process was great. She is knowledgeable about VW’s and cars in general. The whole experience was positive throughout. I’m appreciative that they took the time to answer my questions and explained the process to me! More
by keamsmith7
Employees Worked With
Kiersten Herman
December 18, 2021
I had a great experience buying my new car and would recommend everyone to buy a ride from ide! recommend everyone to buy a ride from ide! More
by Rdh82491
December 18, 2021
very professional.. attention to detail. All about very professional.. attention to detail. All about trying to make the transaction convenient for the customer very professional.. attention to detail. All about trying to make the transaction convenient for the customer More
by renkenopt
Employees Worked With
December 18, 2021
From start to finish Spencer was a pleasure to work with. He Epitomized the knowledgeable low pressure salesman. His contact and follow up over the past several months has been exemplary. We love the experie He Epitomized the knowledgeable low pressure salesman. His contact and follow up over the past several months has been exemplary. We love the experience that Ide has cultivated with its customers. More
by Russellmaggio7
December 17, 2021
I have purchased 3 cars from this dealership. With all the car buying options today the fact that I’ve gone back to them again should speak volumes. From knowledgeable, personable staff, easygoing no pres the car buying options today the fact that I’ve gone back to them again should speak volumes. From knowledgeable, personable staff, easygoing no pressure approach, clean state of the art facilities you would be hard pressed to find a better dealership anywhere. My salesman, David Ruzhansky, besides knowing the product he sells he is an honest straight shooter who is very easy to work with. He will do all he can to make sure you are getting the best deal you can. This is the second car I purchased as Dave as my salesman and I look forward to working with him the next time I’m in the market for a car. More
by jblair
December 17, 2021
Kiersten was very knowledgeable & explained every thing about my Tiguan . She answered every question I had both at the dealership and afterwards . I Would highly recommend her ! about my Tiguan . She answered every question I had both at the dealership and afterwards . I Would highly recommend her ! More
by Jennydog
Employees Worked With
Kiersten Herman
December 17, 2021
Bought my second car from David at Ide. Once again it was a wonderful experience and I would highly recommend David and everyone at Ide! a wonderful experience and I would highly recommend David and everyone at Ide! More
by slydon22
December 17, 2021
David was wonderful to work with on the purchase of my 2022 Taos. He was attentive to all of our questions and made the process a breeze. We would highly recommend him to anyone, best car buying experienc 2022 Taos. He was attentive to all of our questions and made the process a breeze. We would highly recommend him to anyone, best car buying experience I've had by far! More
by alisha_renee05
December 12, 2021
It was a pleasure working with Spencer and Ide VolksWagen. They made the process seamless and easy. I would highly recommend the dealer and the sales associate. VolksWagen. They made the process seamless and easy. I would highly recommend the dealer and the sales associate. More
by Arshadh241
Employees Worked With
