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Ide Volkswagen
East Rochester, NY
1,002 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,002 reviews
August 24, 2020
Nick was a pleasure to work with, presented us with all the facts, gave us some space to discuss our options and ultimately helped us chose a great vehicle. Would highly recommend. the facts, gave us some space to discuss our options and ultimately helped us chose a great vehicle. Would highly recommend. More
by smeighmey
Employees Worked With
Nick Marchioli
Helpful August 24, 2020
I was so impressed with how easy and quick Ide Volkswagen and Spencer Clarke made the car leasing process. I would 100% recommend this dealership to anyone looking for a new car. and Spencer Clarke made the car leasing process. I would 100% recommend this dealership to anyone looking for a new car. More
by Mnolan
Employees Worked With
August 22, 2020
I had a great experience doing business with David. I highly recommend him as he will do anything within his power to make your car buying experience a seamless and smooth transaction. Thank you David. highly recommend him as he will do anything within his power to make your car buying experience a seamless and smooth transaction. Thank you David. More
by Danny
August 20, 2020
I chose to purchase another Volkswagen as I have been very pleased with the Service Department. I was not disappointed. Nick provided just the right amount of attention to make the experience of buying m very pleased with the Service Department. I was not disappointed. Nick provided just the right amount of attention to make the experience of buying my new Atlas Cross Sport pleasant. I would recommend IDE for all of your needs. More
by Denise
Employees Worked With
Nick Marchioli
August 19, 2020
Spencer was fantastic to work with. His customer service was top-notch and he made the entire process seamless. I really can't recommend him or IDE Volkswagen highly enough. was top-notch and he made the entire process seamless. I really can't recommend him or IDE Volkswagen highly enough. More
by blackmonmark
Employees Worked With
August 17, 2020
It was a pleasure working with David Ruzhansky while buying my new car. He made the experience easy and enjoyable. Love my new Atlas CrossSport. buying my new car. He made the experience easy and enjoyable. Love my new Atlas CrossSport. More
by slf268
Employees Worked With
August 13, 2020
Spencer was great to work with. He made the entire process seamless and easy from start to finish. I strongly recommend IDE for your next vehicle purchase! process seamless and easy from start to finish. I strongly recommend IDE for your next vehicle purchase! More
by Hoosierknights
August 13, 2020
David was a very pleasant salesman to work with. He was straight forward and honest. He was very helpful as I was interested in a few cars that was on the lot. I highly recommend him as a salesman. straight forward and honest. He was very helpful as I was interested in a few cars that was on the lot. I highly recommend him as a salesman. More
by Angela
Employees Worked With
August 12, 2020
Great service! The staff was very professional and fast. We got a great deal. David was the best. He answered all our questions and carried out the purchase process smoothly and efficiently ... We got a great deal. David was the best. He answered all our questions and carried out the purchase process smoothly and efficiently ... More
by Grygoriv
Employees Worked With
August 12, 2020
Straight forward easy process - Friendly and helpful staff With the ease of available information today the car buying experience comes down to finding that one dealer that is honest and able to provide servic With the ease of available information today the car buying experience comes down to finding that one dealer that is honest and able to provide service that goes above and beyond expectations. This is my second purchase from this dealer (third if you were to count Vincent) and they have exceeded my expectations again. This was the first time I dealt with David my new sales consultant. He was a pleasure to work with, he is very knowledgeable of the business and brand. I would certainly recommend him. More
by jblair
Employees Worked With
