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Ide Volkswagen
East Rochester, NY
1,132 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,132 reviews
February 13, 2021
From beginning to end, the folks at Ide VW treated me with respect and caring. Nick Marchioli, who had handled three previous purchases for my son, was well organized, friendly and extremely helpful. I with respect and caring. Nick Marchioli, who had handled three previous purchases for my son, was well organized, friendly and extremely helpful. I will certainly use them in the future. Also, a thumbs up to Julie who helped me with numerous requests. More
by tnixon0929
Employees Worked With
Julie--Front desk person, Nick Marchioli
February 13, 2021
Stellar experience! Very honest and straightforward. My experience with IDE VW, David and the rest of the IDE support team had me wondering why I kept torturing myself in the past by returning to my previo experience with IDE VW, David and the rest of the IDE support team had me wondering why I kept torturing myself in the past by returning to my previous dealership. My experience with David and IDE VW was so incredibly professional. Financing was a breeze, and closing the deal didn't involve any hard-sell of 'add-ons' or 'enhancements.' IDE is definitely my new 'go-to' VW dealer in Rochester. More
by rpospula
Employees Worked With
February 10, 2021
I am thrilled with my recent car purchase at Ide Volkswagen. David was very straightforward and made the choosing and buying process an easy and smooth transaction. No back and forth. No haggling. Volkswagen. David was very straightforward and made the choosing and buying process an easy and smooth transaction. No back and forth. No haggling. Additionally, Bo in financing got me an excellent interest rate. Overall, it was a great experience. I would absolutely return to this dealership when I’m in the market for another car. More
by PB
February 07, 2021
Working with David and the Ide dealership was lovely. David helped us find exactly what we were looking for and made car purchasing stress-free and seamless. We traveled out-of-state to look at cars and David helped us find exactly what we were looking for and made car purchasing stress-free and seamless. We traveled out-of-state to look at cars and David and Ide made our travel worthwhile! More
by Riley K.
Employees Worked With
February 06, 2021
IDE VW set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick W. was responsive, extremely knowledgeable, not only about the vehicle customer experience. From the moment I reached out with a brief inquiry, Nick W. was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More
by Jodie Alexander
January 30, 2021
Dave, Bo, Joe and the entire team @ IDE VW could not have been better! It was a smooth, seamless and easy process and we couldn't be happier with our new Tiguan. Bravo Ide VW! been better! It was a smooth, seamless and easy process and we couldn't be happier with our new Tiguan. Bravo Ide VW! More
by Jennifer and Chris Colella
January 28, 2021
Nick was great to work with. He was very personable and the whole experience seamless. Would definitely recommend him and the rest the Ide dealership team. the whole experience seamless. Would definitely recommend him and the rest the Ide dealership team. More
by stevemallo
January 27, 2021
I recently bought a Jetta from Ide Volkswagen. Spencer was super quick and efficient, a pleasure to work with. He made every step of the process super easy. was super quick and efficient, a pleasure to work with. He made every step of the process super easy. More
by Hannah.zicari
Employees Worked With
January 26, 2021
Spencer is a joy to purchase a vehicle from. He is attentive and answered all my questions. He relayed my message to his manager and manager came back with a price on my 2021 VW GTI SE that was very attentive and answered all my questions. He relayed my message to his manager and manager came back with a price on my 2021 VW GTI SE that was very fair so I did not have to go through any painful negotiations. This is the second car I have purchased from Ide VW. I will recommend this dealership to family and friends. More
by no name
January 22, 2021
David is great to work with made the whole experience easy, followed through on every aspect to ensure I was completely satisfied. I would recommend him to anyone buying from IDE VW. easy, followed through on every aspect to ensure I was completely satisfied. I would recommend him to anyone buying from IDE VW. More
by davidcped
