
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Ide VW was great to work with, especially during these times. Joe was quick to reach out to set up an appointment and have a model I was interested in ready to go for me to look at. Spencer took time to g times. Joe was quick to reach out to set up an appointment and have a model I was interested in ready to go for me to look at. Spencer took time to go around the vehicle with me answering my questions and discussing the specs. Ide got back to me very quickly with any questions I had and made the process very smooth and easy. More

Great experience, great cars. It was very easy to set up an appointment and come in. Very easy on the pricing, and the cars are very safe. an appointment and come in. Very easy on the pricing, and the cars are very safe. More
A Painless, Pleasurable Car-Buying Experience I don't purchase new cars very often, and never look forward to the negotiation process. I spent a lot of time researching pricing and dealer reviews I don't purchase new cars very often, and never look forward to the negotiation process. I spent a lot of time researching pricing and dealer reviews before choosing a car from Ide Volkswagen. I started by requesting a price quote online for the car I was interested in. Nick Weis called me and since it was during the pandemic protocol, I made an appointment to go talk with him. What a pleasant experience. Nick is personable, knowledgeable, and low-key. There was never any pressure at all. Dealing with Nick, who in turn has to deal with the boss, Joe Preteroti, was totally no-stress, and we reached an agreement quickly. A total win-win to me. Both Nick and Joe are extremely personable, and I believe they are sincere when they say to let them know if there is anything I need or they can help me with in the future. Thanks, guys. More
Patient, Understanding and Personable Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer servi Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer service and friendliness that we were given at Ide. From the manager to the sales team to the finance team, everyone was patient, respectful and just good people to work with. They listened to our needs and wishes and went above and beyond to meet them. Overall the experience was very personable even through the unprecedented time we are living in right now. We've only had the car for a little while but it is hands down the nicest drive I've ever had. Well designed, safety conscious and user friendly. More
I had a great experience working with Joe! Purchasing my new car was an easy process and I experienced great customer service throughout the entire process. new car was an easy process and I experienced great customer service throughout the entire process. More
Having another car from David Ruzhansky. Thank you for Having another car from David Ruzhansky. Thank you for working with me on the best deal on my payment for new 2020 Passat. Looking forward to enjoy Having another car from David Ruzhansky. Thank you for working with me on the best deal on my payment for new 2020 Passat. Looking forward to enjoy my car for another 3 years. More

Great job Spencer. I love the new ride. Thank you and Joe for the great service you provided in purchasing my two volkswagen cross sports. for the great service you provided in purchasing my two volkswagen cross sports. More
David provides excellent customer service and has thorough understanding of the vehicles. I love my new Arteon and it was a pleasure to work with David! thorough understanding of the vehicles. I love my new Arteon and it was a pleasure to work with David! More
Polite, professional and efficient I was very satisfied with my experience at Ide VW. Mr. Ruzhansky was an excellent shepherd through the process, explained things clearly and succinctl I was very satisfied with my experience at Ide VW. Mr. Ruzhansky was an excellent shepherd through the process, explained things clearly and succinctly, and was very easy and pleasant to interact with. More
David was very responsive and understood all of our needs. He was also easy to interact with and had a fantastic knowledge of his products. needs. He was also easy to interact with and had a fantastic knowledge of his products. More