Ira Lexus of Manchester

Excellent customer service, very professional & efficient. Whatever the concern or problem is, it will be resolved in an expedient manner of customer satisfaction. The sales person was very helpful & responsi Whatever the concern or problem is, it will be resolved in an expedient manner of customer satisfaction. The sales person was very helpful & responsive to seek out answers to minor chips of paint on hood caused by rock salt or other flying obstacles from highway driving during the winter months. More

Service Excellent service e by Kelli. All my questions were answered. Ordering the part the was broken and setting up the next appointment smooth. Thank you Excellent service e by Kelli. All my questions were answered. Ordering the part the was broken and setting up the next appointment smooth. Thank you More

Painless recall As usual I was very pleased by the way I was treated by my service consultant, Laurie as well as the rest of the staff. The repair was performed in a As usual I was very pleased by the way I was treated by my service consultant, Laurie as well as the rest of the staff. The repair was performed in a reasonable amount of time. I find the staff at IRA Lexus very professional and courteous. More

Free 10k check up with oil change. Got the appt I wanted. I was in and out in a timely manner. Josh was the pro he usually is. My 3rd ES 350 is running just fine. Have had no problems w Got the appt I wanted. I was in and out in a timely manner. Josh was the pro he usually is. My 3rd ES 350 is running just fine. Have had no problems with any of the 3. More

Excellent customer service We found both Barry and Tanya to be very professional and friendly. Tanya answered all our questions and kept us well informed as our vehicle was bein We found both Barry and Tanya to be very professional and friendly. Tanya answered all our questions and kept us well informed as our vehicle was being serviced. Barry supplied us with a great loaner car. More

Terrific Customer Service Prompt, efficient, courteous, very professional, really makes you feel like a person and not a number. I don't often service my Lexus at the dealersh Prompt, efficient, courteous, very professional, really makes you feel like a person and not a number. I don't often service my Lexus at the dealership, but this experience really made me feel like I was their most important customer that day. More

EXCELLENT SUPERIOR CUSTOMER SERVICE Dawn Knapp is my GO TO Service Consultant for EVERY visit. What ever question I may have on my Lexus, she answers 100%. THE BEST! Goes above and beyo Dawn Knapp is my GO TO Service Consultant for EVERY visit. What ever question I may have on my Lexus, she answers 100%. THE BEST! Goes above and beyond to do the best for what ever I may need at best price and that is the customer service I appreciated the most and that is what will keep me coming back. YOU ROCK IT DAWN! More

2018 RX purchase I was pleased with my experience in recent purchase of a 2018 RX450h at Ira of Manchester. I dealt primarily with Anita Topic who I found extremely k I was pleased with my experience in recent purchase of a 2018 RX450h at Ira of Manchester. I dealt primarily with Anita Topic who I found extremely knowledgeable and pleasant to work with. No high pressure or usual sales tactics, just good friendly guidance through the process. A real professional and one of the best automobile sales persons I have encountered,. I feel that I receive a fair deal and was satisfied with the pricing, fair but not an extremely great deal. Similarly, financial work with Judith Routhier was pleasant and without pressure although she took great care in explaining possible options. Good work! More

Service on my Lexue Laurie Beauchemin is the best - would not see anyone else, Always takes great care of me - thank you Laurie and look forward to next time Laurie Beauchemin is the best - would not see anyone else, Always takes great care of me - thank you Laurie and look forward to next time More

Excellent experience The dealership is very professional, and it was a pleasure dealing with everyone from the beginning of the process to the end of this process. The dealership is very professional, and it was a pleasure dealing with everyone from the beginning of the process to the end of this process. More