Ira Lexus of Manchester

10,000 Mile Service Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my gol Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my golf clubs and an attendant placed them in the loaner--nice touch! Met with the Kelly Sforza, service consultant informing her that I also needed a 4 wheel alignment, which she advised was covered under warranty. This just took a few minutes for the paperwork, and I was off to the golf course. Returned in the afternoon, picked up the paperwork and Harry, the attendant, assisted me in getting the clubs to my car. Tom Bilodeau, the service technician left a "Thank You" card in my car letting me know to contact him if there are any issues with the vehicle. Great service! More

Top-notch service experience Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in th Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in the waiting area since I have mobility difficulties. Thanks for a pleasant service visit. More

Straight forward My husband and I purchased a certified Lexus this past weekend. The process was straightforward, no hassle and not pressured. Our subsequent visits My husband and I purchased a certified Lexus this past weekend. The process was straightforward, no hassle and not pressured. Our subsequent visits for follow up have been met with professionalism and excellent customer service by all Team members from the valet service, service department liaisons, sales associates, and finance department. More

A pleasure to wait here Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits eve Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits every 5K miles and the expertise of the staff. The large waiting area is more than comfortable, coffee and bagel delicious (thank you!) , and the other Lexus owners I meet there are invariably great people. More

Effective, Friendly, & Efficient Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your services. More

40,000 mile check Excellent service, from the time I drove in the garage until I departed. Provided a quality Lexus loaner vehicle. The staff was extremely welcoming a Excellent service, from the time I drove in the garage until I departed. Provided a quality Lexus loaner vehicle. The staff was extremely welcoming and helpful in all aspects of this visit More

Fabulous dealership I was in from out of state and needed my car serviced. This dealership was great from beginning to end. Making my appointment was easy , & they were I was in from out of state and needed my car serviced. This dealership was great from beginning to end. Making my appointment was easy , & they were very accommodating, and the customer service was fantastic More

Patched tire that had a nail in it My tire pressure warning light came on and thank goodness I took it seriously. I took a walk around the vehicle and didn't see any obvious problem, no My tire pressure warning light came on and thank goodness I took it seriously. I took a walk around the vehicle and didn't see any obvious problem, none of the tires looked low, so I was considering ignoring the warning light and chalking it up to the wide temperature swings over the past few days. But I decided to call the dealership and ask them to check it out. They were able to fit me in right away. They examined the tire pressure all around and found one tire was a little low. They inspected that tire more closely and discovered the root cause ... there was a nail in the tire! They pulled the tire off and were able to patch it and get me back on the road right away. More

Josh is an excellent service manager. My car maintenance service at this dealership is far superior to any others I have had in the past. All employees involved are most courteous and fri My car maintenance service at this dealership is far superior to any others I have had in the past. All employees involved are most courteous and friendly and prompt. More

I had a wonderful experience buying my new car. I had a great experience buying my new car Lexus 2017. Judy was wonderful, helpful, and easy to be around during what could be a stressful situation I had a great experience buying my new car Lexus 2017. Judy was wonderful, helpful, and easy to be around during what could be a stressful situation. More