Irwin Mazda - Service Center

Recall issue was not fixed on the day of delivery. Mechanic and the sales did not communicate well. If the car was not fix, it should be informed. Fuse box cover below driver seat was misplaced in th Mechanic and the sales did not communicate well. If the car was not fix, it should be informed. Fuse box cover below driver seat was misplaced in the trunk. More

Grade A Car Service I have been to this Mazda dealership many times for service and I always leave thinking about how easy the overall experience is. All the staff are ve I have been to this Mazda dealership many times for service and I always leave thinking about how easy the overall experience is. All the staff are very helpful and do their best to get you in and out as quickly as possible. I will continue coming back here for all of my future services. More

Service I had a bit of a safety issue with one of my tires and was not sure what to do. I called service and they fit me in that morning with no issues. My ve I had a bit of a safety issue with one of my tires and was not sure what to do. I called service and they fit me in that morning with no issues. My vehicle was able to be repaired under warranty and they even washed it for me which was super nice. I drove away in a safe and clean car. I can't say enough good things about this place. They really care about their customers and do quality work you can trust. More

Rotated tires and didnt notice they were unsafe Extremely dissatisfied and disappointed with the quality of service here. First of all to drop off a car that you scheduled for an appointment you hav Extremely dissatisfied and disappointed with the quality of service here. First of all to drop off a car that you scheduled for an appointment you have to wait around for about 20 minutes... second of all I take my car for an oil chance, tire rotation, and check up as I have reached over 120,000 miles. They rushed my car so fast that within an hour of leaving they were calling me to tell me "oh it's ready and everything is working great on it!" Okay so I pick it up and drive it away and I notice it's making a thumping sound. I contacted them about it but they wanted to take no responsibility for not telling me something was wrong with my car. I took it to another mechanic I trust and he showed me there was a damaged spot on my tire they rotated. I'm not accusing them of damaging my tires but I think it's highly dangerous and unprofessional to rotate my tires and not even look at them to see of they are safe. Like how inconsiderate and uncaring do you have to be to put a damaged safety item on a car. All you guys had to do was inform me of the problem and I would have paid you guys to fix it but now you can kick rocks because I will never go here again and waste my time and money. More