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Jackie Cooper Nissan - Service Center

Tulsa, OK

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279 Reviews

279 Reviews of Jackie Cooper Nissan - Service Center

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October 05, 2020

Very pleased with the repair on the leather seat in my new Nissan Frontier. I was in a time crunch and Eric mades sure the upholstery repairman got their and fixed my sest quickly More

by LINDAHENSON51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael S Lusnak
Oct 06, 2020 -

Jackie Cooper Nissan responded

Linda, it really means a lot to us that you took the time to write such a positive review about Eric. We try very hard to make sure our customers are happy and it’s gratifying to know that the seat repair on your Frontier was done to your liking. If there is anything else we may do to assist you, please do not hesitate to reach out! Sincerely, Chris Martinez, Director of Sales

September 17, 2020

We had purchased our used Nissian Armada from another dealership (this was our 4th nissian that we owned). We had issues with the Armada 3 months of taking possession of it, Cass the service manager has More

by JENRUSSIELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Karn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Nihad Sansoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass, James
Sep 18, 2020 -

Jackie Cooper Nissan responded

Thank you for sharing your service experience with Cass, James, and Kip. We are glad to help and please let us know if there is anything else we can assist you with, Jen. - Chris Martinez, Director of Sales

September 14, 2020

Jackie Cooper is a great dealership. They were very busy on the Saturday I bought my car but I was taken care of quickly. They found the car that fit my needs. More

by hayessj2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoi Szeto, Heath Brown, Michael Scott
Sep 15, 2020 -

Jackie Cooper Nissan responded

Hayessj2002, thanks for the terrific review and rating! Thank you for being a valued customer. - Chris Martinez, Director of Sales

August 07, 2020

John had always been so helpful and he really cares about the customers and it shows..He knows so much that he makes it look easy..great person More

by S larkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Karn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sommers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Doyle, MJ Amini, Brad Childers, Eddie Saxon, Hoi Szeto, Scott Sheriff
Aug 07, 2020 -

Jackie Cooper Nissan responded

Thanks for such a delightful rating for John. We truly appreciate it and hope to work with you again, Larkin! - Chris Martinez, Director of Sales

August 02, 2020

I love Jackie Cooper dealership and the service center, if you have a question and they don't know the answer, they'll find someone who does. More

by AELUV2COOK
Recommend Dealer
Yes
Employees Worked With
Brian and Josh and Micah
Aug 02, 2020 -

Jackie Cooper Nissan responded

Thank you for the five-star rating! It was a pleasure to work with you, and we invite you back at any time. - Chris Martinez, Director of Sales

July 09, 2020

The Staff at Jackie CooperNissan were a true joy, kind and courteous. Jason Barnes worked very hard to make the deal. Great dealership. Number 1 in my book! More

by TEACHRLH
Recommend Dealer
Yes
Employees Worked With
Masjid Amini 5 Star!, Jason Barnes
Jul 10, 2020 -

Jackie Cooper Nissan responded

We will be sure to let Jason know how happy you are with his service. Thank you for allowing us to maintain your vehicle. Please come back again soon. - Chris Martinez, Director of Sales

June 30, 2020

Nihad Sansoul at JC Nissan made my purchase as easy as could be. He found exactly what I was looking for in no time. Josh Brazelton in the service department was also very helpful with my questions abou More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Mohamed Nihad Sansoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brazelton
Jul 01, 2020 -

Jackie Cooper Nissan responded

Thank you for the great review, Vicki. We appreciate sharing your satisfaction with our overall dealership. We hope to see you again soon. - Chris Martinez, Director of Sales

June 27, 2020

good customer service helped with emission control recall and questions with playlist/music in car!!!! service done in alloyed time and answered few c.s. questions i had! car washed as well. More

by BOBO1942
Recommend Dealer
Yes
Employees Worked With
Leeland Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James (service) & Lee (Sales)
Jun 29, 2020 -

Jackie Cooper Nissan responded

Five star ratings are the best kinds of ratings. Thank you, Bobo! - Chris Martinez, Director of Sales

June 19, 2020

tool in for a recall said about 1 he. after 1 1/2 hrs i went to the setvicewriter said another 1/2hr. after about 2 1/2hr got it.They never bothered to tell me...i had to find status on my own. More

by bob
Recommend Dealer
No
Employees Worked With
don't remember
Jun 23, 2020 -

Jackie Cooper Nissan responded

Bob, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Chris Martinez, Director of Sales

May 30, 2020

Excellent experience with the exception of 1 employee in the business dept. Also have not had xxu re: trailer hitch. I love the car!! More

by margaux.mjh
Recommend Dealer
Yes
Employees Worked With
Eddie Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty. I don't know her last name. She contacted me to check on my satisfaction w/ the dealership. I give her 4 stars also., MJ Amini, Tony Berger
Jun 01, 2020 -

Jackie Cooper Nissan responded

Margaux, thank you so much for taking the time out to give us some feedback and a four star rating. I'm glad we were able to assist you and it was an enjoyable experience. Thank you for choosing Jackie Cooper Nissan and we hope to see you again soon. - Chris Martinez, Director of Sales

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