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Jackson Acura

Roswell, GA

4.8
6,415 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,415 reviews

March 31, 2024

I was very pleased and the customers service provided by Yvonne Russell is always a '100' More

by JACKSON.TIMOTHY24
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Yvonne Russell continues to provide exceptional customer service during your visits. Ensuring our customers feel valued and well taken care of is always our top priority. If you need further assistance, please don't hesitate to reach out. We truly appreciate your positive feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Very efficient, friendly and timely Very efficient, friendly and timely Very efficient, friendly and timely More

by jitendra_gupta
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Apr 10, 2024 -

Jackson Acura responded

Thank you for your review and for highlighting our efficiency, friendliness, and timeliness! We're pleased to know that your experience with us was positive in these aspects. At Jackson Acura, we strive to ensure that every customer feels valued and receives the highest standard of care. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Our salesperson, Michael Wiest, was fantastic during the buying process. He kept us updated on our interested vehicles, was up-front with pricing, and answered all of our questions. We decided to purchase t More

by Michael M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Michael provided you with exceptional service throughout the buying process. We're thrilled that you're satisfied with your purchase decision and the additional care Michael took to wash, detail, and fill up your new vehicle before you left. At Jackson Acura, we strive to make every step of the buying process as smooth and enjoyable as possible. Your recommendation truly means a lot to us, and we hope to welcome you back in the future. Please don't hesitate to reach out if you need anything else or have any further questions. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

March 31, 2024

My car buying experience was stress free. My salesperson, CM, was professional, honest and sincere ,which made buying my RDX a pleasure. More

by LisaMarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing your recent car buying experience with us! We're delighted to hear that your experience at our dealership was stress-free and enjoyable. Providing a seamless and pleasant car buying process is always our goal, and we're thrilled that Chege provided you with professional, honest, and sincere service. We pride ourselves on having a team of dedicated professionals who are committed to delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. Chege is an invaluable member of that team! Thank you for choosing Jackson Acura for your automotive needs. We appreciate your kind words and your trust in us. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Mr.Maina was incredibly knowledgeable about all the different car models and features, and he was able to answer all my questions with ease. He never once pressured me into making a decision, and he ma More

by Kathrine Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with Chege! We're delighted to hear that his extensive knowledge, professionalism, and attentive service made your car buying experience seamless and stress-free. At Jackson Acura, we strive to provide each customer with exceptional service and guidance throughout the entire process. We're thrilled that Chege was able to assist you in finding the perfect car while ensuring that you felt comfortable and informed every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope to welcome you back to Jackson Acura in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

March 31, 2024

Fast, efficient and comfortable waiting area. Nick was able to get me in and out with oil change and inspection in a very reasonable amount of time. More

by Bshaver68
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for taking the time to share your recent service experience with us! We're thrilled to hear that you found our service to be fast, efficient, and comfortable. Providing timely and convenient service is a top priority for us, and we're delighted that Nick was able to assist you with your oil change and inspection promptly. We understand the importance of minimizing wait times and ensuring that our customers have a comfortable experience while waiting for their vehicles to be serviced. So we're glad to hear that our waiting area met your expectations and provided you with a pleasant experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Nick is great. Nick is really great. Nick is really really really great great great. More

by dhailey
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for your review and for highlighting Nick's exceptional service. Your satisfaction is our top priority, and we're thrilled that Nick's efforts made a positive impression on you. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Nick is great. Nick is really great. Nick is really really really great great great. More

by dhailey
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for your review and for highlighting Nick's exceptional service. Your satisfaction is our top priority, and we're thrilled that Nick's efforts made a positive impression on you. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Alway excellent service and professional service team! Thank You Jackson Acura! I will alway have my Acura's serviced at your facility More

by IBNETT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for your kind words and continued trust in Jackson Acura for your vehicle servicing needs! We're delighted to hear that you consistently receive excellent and professional service from our team. Your satisfaction is our top priority, and we're committed to delivering the same high-quality service every time you visit us. Should you ever need anything or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Nick communicates well and I know exactly what is being done to my car and how long it will take. More

by Jane G.
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick and our service team at Jackson Acura! We're thrilled to hear that Nick's clear communication and transparency have made your service visits pleasant and hassle-free. Ensuring our customers are informed every step of the way is one of our top priorities. If you have any further need of assistance, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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