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Jackson Acura

Roswell, GA

4.8
6,888 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,889 reviews

July 07, 2021

Always excellent fast service. Was in and out within an hour for an A1 service. Everyone is friendly and courteous. Waiting area is fully stocked with beverages and snacks as well. Thanks JA! More

by mikem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

July 07, 2021

My car was taken on time I was apprised of what needed to be done and was on my way home within an hour. Excellent More

by egbertatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Jul 08, 2021 -

Jackson Acura responded

Thank you for leaving this 5-star review.

July 06, 2021

After two different visits of going there they then found out that my tire was no longer under warranty, I'm not sure why this couldn't be checked on front end so I wouldn't have wasted time going there. The More

by Sdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Hilden, Nicole Macias
Jul 19, 2021 -

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

July 06, 2021

Amazing service and attentive to the guests in the waiting area. While people wait there’s food to eat and socialize I love it there. More

by creyes0535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

July 06, 2021

Service was wonderful. Great customer service department. Would recommend to everyone I know. Best car ever would buy another one after I trade this one More

by sharon66renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Jackson Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call!

July 06, 2021

Easy. And convenient to schedule appointments. Friendly and professional staff. Wait area amenities are perfect and always clean. Wait time is minimal. Nick is great. More

by shoopandco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 06, 2021

Service and the facility was great. The sales reps and the team took great care of the car and progress also informed via text and email More

by Raghav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jul 08, 2021 -

Jackson Acura responded

Thank you for leaving this positive review!

July 06, 2021

Clean, time sensitive and thorough. My sales person, Sergei, was excellent! This is the second vehicle that I have purchased from Jackson Acura and the reason is that Sergei is just great. He is very pr More

by REEDKNAPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your new finance lady, Kim, was great too!
Jul 08, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle!

July 06, 2021

Information provided was good, explanation regarding what needed to be done was good. Timeframe to complete work was spot on. Kendall was great to work with More

by gmparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jul 08, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

July 06, 2021

Love the dealership and the location. I needed my alternator replaced and although it was unexpected the time to get the new part and get it installed was very short. More

by RICHRMORRISON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jul 08, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

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