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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
7,315 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,315 reviews

August 16, 2021

Car serviced promptly and contacted after multipoint inspection. Provided details of additional service recommendations, and options to perform them. Service records reviewed for any additional needs. More

by Chris.allwardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Aug 18, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 15, 2021

friendly courteous service reasonable price 25 words is ridiculous word word word word word next time I will not answer the questionnaire this is a pain More

by ctyankee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Aug 18, 2021 -

Jackson Acura responded

Thank you for this 5-star review!

August 15, 2021

Another great experience at Jackson Acura service dept. Excellent customer service! I'm not remembering the customer service rep I worked with, but he did an excellent job. More

by cmalcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 14, 2021

Great service. Nick Covino has been my service advisor for more than 10 years. He always keeps me informed as service is progressing. Comfortable waiting area. More

by tombill03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

August 13, 2021

Friendly and efficient service e e e e e e e e e e e e e e e e e e e e e More

by bohredt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Jackson Acura responded

Thank you!

August 13, 2021

Cameron was excellent, knowledgeable, and polite. . Love the car service home. Everyone and everything was very efficient.. I will continue to have my car serviced there. More

by Lambo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Report | Print
Aug 18, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 12, 2021

Good, fast service. I never have a problem waiting for my car to get serviced because the waiting room is comfortable and there are snacks and drinks available. More

by Lrprudhomme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

August 12, 2021

I’ve always had a great experience here. I usually ask for Nick Covino. This oil change was good however it was took 2 hours!!! More

by Pegzkelly
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Aug 18, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2021

We got a new MDX from Sergei Potapoff. He was great to work with and the process was very easy. I highly recommend this dealership. More

by brian@htrjobs.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
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Aug 12, 2021 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 11, 2021

Great people. Purchased a car and solved problem quickly. Very happy working with Robert and Yvonne! Wish them the best! Competitive prices with nice certified car warranty! More

by Igor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Flauter
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Aug 12, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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