Jackson Acura

This is my first Acura. I bought it from my father-in-laws estate in Ohio. I was completely impressed with the reception and explanation of service to be performed. Kendall Parks was tremendous father-in-laws estate in Ohio. I was completely impressed with the reception and explanation of service to be performed. Kendall Parks was tremendous. He called me about their findings and recommendation and pricing. More

Yvonne is so amazing so helpful the dealership is clean and inviting fast efficient and provide excellent customer service and amenities to their customers in the waiting areas and inviting fast efficient and provide excellent customer service and amenities to their customers in the waiting areas More

The team at Jackson Acura was very enthusiastic about The team at Jackson Acura was very enthusiastic about servicing my new purchase of a 2002 RSX. They did a complete inspection and did excellent wor The team at Jackson Acura was very enthusiastic about servicing my new purchase of a 2002 RSX. They did a complete inspection and did excellent work. They completed brake work, installed beautiful new tires, changed fluids, did transmission work and general maintenance. They cleaned the car inside and out. It looked like new when I picked it up. I was greeted each time and out the door in minutes. The team is attentive, friendly and prompt. I honestly couldn't ask for a better service experience. And best of all the car drives like a dream. More

I've owned a number of cars over the years and Jackson Acura is my favorite dealer. Nick Covino is outstanding and the most professional service rep. Acura is my favorite dealer. Nick Covino is outstanding and the most professional service rep. More

I am in a service industry and one of my core philosophies is never to over commit. When nick told me that my car will be ready in 60 minutes I was completely fine with that. When I received a me philosophies is never to over commit. When nick told me that my car will be ready in 60 minutes I was completely fine with that. When I received a message from him that was completed in 40 minutes, I was very surprised! This is great service and he was excellent. More

Nick and Jackson Acura offer excellent, professional service. Nick is my only service advisor because he consistently gives me sound advice and recommendations about our vehicles. Does not waste time or service. Nick is my only service advisor because he consistently gives me sound advice and recommendations about our vehicles. Does not waste time or try to mislead me about the best solutions for my autos’ needs. I have great confidence and trust in him and his advice. More

Yvonne is always super helpful and timely when I need to take my car in. She’s great with communicating when I need to pick my car back up. take my car in. She’s great with communicating when I need to pick my car back up. More

Needed to get service in before warranty ended, Yvonne was able to schedule service for the next day, had the work completed under warranty and had the car back by the end of the day. was able to schedule service for the next day, had the work completed under warranty and had the car back by the end of the day. More

I have had good experiences at this dealer, no complaints. I have been to this dealer 3 times with my 2017 MDX. I have not had any problems with the service department. I hope they continue to be this good. I have been to this dealer 3 times with my 2017 MDX. I have not had any problems with the service department. I hope they continue to be this good. More

Very friendly and quick process once we finally made a decision. Michael helped out the gate. Also no pressure what so ever. We went and looked at another vehicle at another lot before we made our decisio decision. Michael helped out the gate. Also no pressure what so ever. We went and looked at another vehicle at another lot before we made our decision. We will be back. More