Jackson Acura

Service on mdx I was very pleased with my first visit to Jackson Acura. Everyone was very friendly and informative. I knew exactly what Service was to be performed, I was very pleased with my first visit to Jackson Acura. Everyone was very friendly and informative. I knew exactly what Service was to be performed, the price and expected time of completion. The facility is top notch(free coffee, work space, area to watch tv). Overall, my experience with Jackson was excellent. More

Amazing Service! The service was amazing here. They worked carefully and diligently. It was one of the best oil change services I have gotten from a place. The car was The service was amazing here. They worked carefully and diligently. It was one of the best oil change services I have gotten from a place. The car was left smooth and running. More

fantastic, top level service I have been going to Jackson Acura to have my 2003 3.2 TL serviced for a few years now and at 247.321 miles it still humming like brand new. Brittany I have been going to Jackson Acura to have my 2003 3.2 TL serviced for a few years now and at 247.321 miles it still humming like brand new. Brittany is amazing and treats you with respect and understand the challenges of budget versus repair. More

In and out with great care. Jackson Acura has the best customer service by far and I really enjoy working with Michael Weist. He was very patient, detailed and knowledgeable conc Jackson Acura has the best customer service by far and I really enjoy working with Michael Weist. He was very patient, detailed and knowledgeable concerning the vehicle I did purchase. I felt at ease and not rushed liked some car dealers. The facility is very clean, organized, and everyone was friendly with smiles. I really enjoyed the atmosphere and energy for the past three visits. I can say they are consistent. More

Exceptional quality service I only trust Acura to service my car. I feel confident that my car will always receive exceptional service and keep my car running for a long time. I only trust Acura to service my car. I feel confident that my car will always receive exceptional service and keep my car running for a long time. More

Service Review Timely service, made some recommendations but not pushy. Gave me two quotes for tires. The only negative was that the tech did not reset my oil perc Timely service, made some recommendations but not pushy. Gave me two quotes for tires. The only negative was that the tech did not reset my oil percentage. More

Slow service and bad experience Service is slow every time, and experience is not pleasant. Visit #1 - At one oil change visit, the service manager didn't put a reminder sticker Service is slow every time, and experience is not pleasant. Visit #1 - At one oil change visit, the service manager didn't put a reminder sticker on the windshield. When I requested one, she still didn't put it. "Nobody uses it anyway" was her explanation. Visit #2 - The car was ready after an oil change. The technician kept A/c running and drained the battery. It had to be jump-started, and I had to keep the car running for 1 hour after missing my work. Visit #3 - I brought the car in for oil change. Two customers who came after me were taken care of. I decided to leave when the service manager said, "let me check who is responsible for your car. Oh, it is me!" Visit #4 - 2.5 hours spent just for an oil change. This review is probably a farce too. I will be surprised if anyone there reads it. This dealership seems to think they don't need to be customer friendly because customers in Roswell / Alpharetta have no choice but to come here. More

Worst Car Service I've ever experienced I've been in several times and I've never been pleased. They hardly even greet you when you walk in. I needed an oil consumption test because my MDX I've been in several times and I've never been pleased. They hardly even greet you when you walk in. I needed an oil consumption test because my MDX consumes oil. They can't even do that right. Went in for the latest check 2500 miles after an oil change... low oil level warning light comes on and that's supposedly acceptable. They will not advocate for us. They just say, "Call Acura" not our problem, I guess. They have lots of good google reviews, but I have several friends with Acuras who have similar experiences to mine. It's just terrible. More

Nagesh Kasichainula It was very nice experience and it met all my expectations. Car service and wash service was very well done. Keep up the good work. It was very nice experience and it met all my expectations. Car service and wash service was very well done. Keep up the good work. More

Service is excellent Nick was able to get me into their service department quickly as I had to leave town the next day. Jackson Acura has always treated me very well and h Nick was able to get me into their service department quickly as I had to leave town the next day. Jackson Acura has always treated me very well and honestly. I would recommend them to anyone. More