
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent service! Excellent and prompt service. Very clean facility. Nick is a great service advisor. I have brought our 2 RDX’s for service since buying both cars. Excellent and prompt service. Very clean facility. Nick is a great service advisor. I have brought our 2 RDX’s for service since buying both cars. More
Jim was so AWESOME!! I truly appreciate the efficiency and friendliness of working with Jim. He was such a pleasure to work with and made sure that all of my needs were me I truly appreciate the efficiency and friendliness of working with Jim. He was such a pleasure to work with and made sure that all of my needs were met. More
Awesome Customer Service I have two Acura Dealerships that are about the same distance from my home, in fact, the other dealership may even be a little closer. My first choic I have two Acura Dealerships that are about the same distance from my home, in fact, the other dealership may even be a little closer. My first choice is always Jackson Acura. The customer service is fantastic. They don’t just pay lip service to great customer satisfaction, they deliver it! Brittinay is thorough, helpful, and wonderful to work with! Waiting in the service area is even nice. I can usually work at the same time. I definitely recommend them! More
Same Great Service I have never been disappointed with the service at Jackson Acura. Nick has always been a pleasure to work with. It is a terrific bonus to be able to I have never been disappointed with the service at Jackson Acura. Nick has always been a pleasure to work with. It is a terrific bonus to be able to get a loaner car while mine is in the shop for an extended period of time. More
Oil Change & Cabin filter Brittany was very friendly and customer oriented. She seemed knowledgeable and had suggestions for my next service. It took me about 1 hour and 25 min Brittany was very friendly and customer oriented. She seemed knowledgeable and had suggestions for my next service. It took me about 1 hour and 25 min from dropping my car at the entrance and driving out after service. Good experience! More
Good service They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came in. More
Great customer service Great service, everyone is friendly and professional. Our service rep Yvonne is great, we love dealing with her! Great job Yvonne! Love the express Great service, everyone is friendly and professional. Our service rep Yvonne is great, we love dealing with her! Great job Yvonne! Love the express oil changes! More
Awesome customer experience From the email inquiry through finance, the experience at Jackson Acura is top notch. Buying a car with a two year old in tow can be a hectic experien From the email inquiry through finance, the experience at Jackson Acura is top notch. Buying a car with a two year old in tow can be a hectic experience, but the folks at Jackson Acura were fantastic and treated all of us (even the toddler) with top notch service. More
Work not complete Originally told service rep that car was pulling to right. They brought the car out upon service completion but that issue had not been addressed. S Originally told service rep that car was pulling to right. They brought the car out upon service completion but that issue had not been addressed. So after waiting 2 hours, I waited another 30 minutes for the alignment to be done. When I got home car was dripping oil. And a stuck CD had not been removed from the CD player as I had asked. More
review I took my car in on Wednesday, September 4, 2019 for an oil change. This was a last minute decision and I was well taken care of at Jackson Acura Se I took my car in on Wednesday, September 4, 2019 for an oil change. This was a last minute decision and I was well taken care of at Jackson Acura Service Dept. While I generally have the pleasure of working with Nick Corvino, this time Pat Crossen came to my assistance. More