Jackson Acura

A1 oil change and tire rotation Jackson Acura always takes care of my service needs. Nick is always a great service representative who takes the time to ensure my car is running grea Jackson Acura always takes care of my service needs. Nick is always a great service representative who takes the time to ensure my car is running great until the next scheduled check-up. More

Great Service! The Service Department is great. They always do their best to keep my car in top performance. Brittiany was super in overseeing the service and work The Service Department is great. They always do their best to keep my car in top performance. Brittiany was super in overseeing the service and working with me. All the staff is very friendly and professional. More

Michael was the BEST We found the 16' Accord sport on CARGURUS.com and Michael took the time to help us through the purchasing process over the phone. We were unable to ma We found the 16' Accord sport on CARGURUS.com and Michael took the time to help us through the purchasing process over the phone. We were unable to make the drive that same day to purchase so he held the car for us until the next afternoon. The only negative was that it took longer than expected even though we had a check in hand. WE WILL BE PURCHASING FROM THIS DEALERSHIP AGAIN!! More

Great professional experience Got regular maintenance done. And Brittiany contacted Service King Collision center to change incorrect front grill they had installed. She kept me in Got regular maintenance done. And Brittiany contacted Service King Collision center to change incorrect front grill they had installed. She kept me in the loop and got me a loaner in the meantime. She was extremely helpful during the process. They even had my car picked up from my home as I was not able to leave home to drop off the car. More

The service itself still takes too much time, in my opinion I also have an Infiniti and the service is more express than Jackson A. However, it shows that the Service Department is making strides for a better I also have an Infiniti and the service is more express than Jackson A. However, it shows that the Service Department is making strides for a better customer experience. The app helps too. Still some work to do there. Yvonne is excellent! Keep her happy and employed... More

Service is thorough Very quick and thorough. Can tell the dealership pays attention to detail. Yvonne in service is nice. They make it easy to get in when you need servic Very quick and thorough. Can tell the dealership pays attention to detail. Yvonne in service is nice. They make it easy to get in when you need service More

Routine Maintenance I’ve had routine maintenance performed here on my 2015 TLX since I purchased the vehicle in 2016. Brittany has been by far the best service coordinato I’ve had routine maintenance performed here on my 2015 TLX since I purchased the vehicle in 2016. Brittany has been by far the best service coordinator I’ve worked with. She’s honest and up front, and very easy to work with. More

Great customer service Brittany always goes above & beyond to make my experience a good one. Sergei dropped by and said hello; he always has a smile and kind word. Brittany always goes above & beyond to make my experience a good one. Sergei dropped by and said hello; he always has a smile and kind word. More

Efficient and Accommodating Had to have recalls completed. Dropped off car and had the shuttle service return me back home. When the repair work was completed, they offered to Had to have recalls completed. Dropped off car and had the shuttle service return me back home. When the repair work was completed, they offered to bring the car to me. Really appreciated that service!!! More

Great customer service Brittiany was incredibly helpful and I feel went above and beyond to try to have my car finished in time for another appointment. Jermaine was also ve Brittiany was incredibly helpful and I feel went above and beyond to try to have my car finished in time for another appointment. Jermaine was also very nice and hustled through his break to get back to helping the technician finish my car's service. More