
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service experience Easily setup appointment for B1 service online. When checking in services were clearly explained and completed very quickly. Overall, great service Easily setup appointment for B1 service online. When checking in services were clearly explained and completed very quickly. Overall, great service experience as usual. Highly recommend Jackson Acura. More
Recall Repair Jackson Acura is wonderful to deal with. They indicated that the work would take 2-3 hours but had it ready in about an hour. Their service is top not Jackson Acura is wonderful to deal with. They indicated that the work would take 2-3 hours but had it ready in about an hour. Their service is top notch and their personnel are always focused on pleasing the customer. More
Nice and courteous service Nice service, same day appointment made with ease. Pat was very thorough in explaining what my B1 service included. Unfortunately my coupon did not a Nice service, same day appointment made with ease. Pat was very thorough in explaining what my B1 service included. Unfortunately my coupon did not apply.... bit expensive More
Friendly and Professional Service I didn't have an appointment, but Cedric took care of business in a professional and timely manner. He clearly explained what services were required a I didn't have an appointment, but Cedric took care of business in a professional and timely manner. He clearly explained what services were required and helped prioritize the most important repairs. Great job! More
Britt is the best!!! My MDX was having the same problem for the 3rd time. My battery kept dying, but because the tow team kept jumping it off before they put it on the tow My MDX was having the same problem for the 3rd time. My battery kept dying, but because the tow team kept jumping it off before they put it on the tow truck the tests at the dealership weren’t picking up the problem. So this last time Britt came to pick me and my 3 small children up so I didn’t have to wait for the truck and she made sure the tow truck team did not jump off the battery. Once it was fixed, Britt picked me up at my home on her way to work so my husband wouldn’t have to take me to the dealership. I knew Britt would take care of me and my problem. She is ALWAYS there for me. They finally got the right test and replaced the battery. She made the difference between me being furious and willing to hang in there. More
2019 Acura RDX Chege and Kita were wonderful. The transaction was smooth and efficient. All in all, a good experience with Jackson Acura. I would recommend to ot Chege and Kita were wonderful. The transaction was smooth and efficient. All in all, a good experience with Jackson Acura. I would recommend to others. More
Another excellent service experience! Brittiany Byas continues to go above and beyond in seeing that my Acura is well-maintained and that I remain a very satisfied Jackson Acura customer. Brittiany Byas continues to go above and beyond in seeing that my Acura is well-maintained and that I remain a very satisfied Jackson Acura customer. We spoke the evening before and she even talked with me well after she had left the dealership saying it was no problem! She also knew my time was short and had me in and out way before I’d expected. Thank you, Brittiany! Sergei continues to check in every time I’m at Jackson Acura taking the time to come by and say hello. Thank you, Sergei. Thank you, Jackson Acura. More
Lease/Purchase Process was Fantastic I took an offer from another dealer to them and they did their best to beat it and get all my price/value ratios in the right place. Dzmitry was fa I took an offer from another dealer to them and they did their best to beat it and get all my price/value ratios in the right place. Dzmitry was fantastic, knowledgeable and knew all the ins-and-outs of my RDX I ended up purchasing. I went back to Jackson after shopping around because of Dzmitry's knowledge and friendliness my first visit. Jackson had top notch service, gave me a very fair trade-in value on my purchase and have followed up to make sure I'm satisfied with my vehicle and to answer questions. More
Great customer service Brittany was great! I was visiting from out of town and She made me feel welcomed. I will definitely return to this location when in Georgia . Brittany was great! I was visiting from out of town and She made me feel welcomed. I will definitely return to this location when in Georgia . More
Very thorough and friendly salesman!!! Upon entering Jackson Acura, we were given a few minutes on our own (which I love), and then were greeted by Dzmitry. He was extremely thorough, answe Upon entering Jackson Acura, we were given a few minutes on our own (which I love), and then were greeted by Dzmitry. He was extremely thorough, answered all questions, repeatedly, about the 2 models we were interested in. After test driving the MDX and the RDX, he continued to provide many answers. He was never pushy at all, just very accommodating. After we decided to buy the car, he, along with the financial team continued to be very pleasant to work with. Dzmitry came in the following day (his day off) to thoroughly walk through the car’s features. I would highly recommend Jackson Acura!! More