Jackson Acura

Easiest, Quickest car purchase with no pressure Great experience with Michael and his team. We chose to lease a vehicle and the process could not have been easier and/or more professional. No pres Great experience with Michael and his team. We chose to lease a vehicle and the process could not have been easier and/or more professional. No pressure and very courteous of our time while shopping and closing on the vehicle. Would definitely recommend Michael to anyone looking for another vehicle. More

Yvonne was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline :) More

New SUV Purchase My husband and I had a great experience with Paul Silverman. We didn't feel pressured to buy our SUV, which was a nice change from the other dealershi My husband and I had a great experience with Paul Silverman. We didn't feel pressured to buy our SUV, which was a nice change from the other dealerships we visited. We would highly recommend Paul to any other friends and family interested in buying a car from Acura. More

Complete care Great service as usual, but this this time I had not made an appointment. No problem, it was a slow day and the service team got right on it. They t Great service as usual, but this this time I had not made an appointment. No problem, it was a slow day and the service team got right on it. They thoroughly checked out my car, changed the oil, washed and did a light vacuum. Nice touch. I will be back! More

Tire replacement under warranty The plug in the left rear passenger side tire developed a leak and two tires had to be replaced under warranty, Brittiany was most help in this regard The plug in the left rear passenger side tire developed a leak and two tires had to be replaced under warranty, Brittiany was most help in this regard. My only complaint is that it took almost three hours till the tire repair was done. More

Jackson Acura MDX Purchase Jackson Acura was extremely helpful, knowledgeable, and helpful to work with for the purchase. They made the experience extremely pleasant. I would h Jackson Acura was extremely helpful, knowledgeable, and helpful to work with for the purchase. They made the experience extremely pleasant. I would highly recommend this dealership. More

Terrific Great service from Sergei from start to finish. If was a pleasure dealing with him and I would strongly recommend this dealership and Sergei to anyon Great service from Sergei from start to finish. If was a pleasure dealing with him and I would strongly recommend this dealership and Sergei to anyone I know looking for a new Acura. More

Great Overall a great experience the time I enter the lot and drive off in my vehicle. Really appreciate free wifi and snacks. Will come back for my next se Overall a great experience the time I enter the lot and drive off in my vehicle. Really appreciate free wifi and snacks. Will come back for my next service/purchase. More

Somewhat Satisfied I had an issue with my 2018 MDX. I got in it to start it up for my trip to work. When I pushed the Ignition button, the displays on the dashboard look I had an issue with my 2018 MDX. I got in it to start it up for my trip to work. When I pushed the Ignition button, the displays on the dashboard looked like a Vegas Slot Machine Winner. It would not start. I called Acura Help Desk and they dispatched a Towing Service. I called Jackson Acura and spoke with Brittiany Byas. She said that the battery was more than likely the issue. She advised me to jump the battery, and if this worked, drive it in to Jackson Acura and they would swap the battery. It worked, so I drove to Jackson Acura and Brittiany checked me in. She said it would be about an hour to install a new battery. I asked if the Service Tech could also reinstall the engine cover. Good news was it took less than an hour and I was on my way. When I got to my office, I see the Engine Cover in my backseat. I am no mechanic, but I thought it can't be that difficult to reinstall the Engine cover. I was wrong. So for now, the Engine Cover is stored in my garage. More

Oil change and tire rotation. It took about 1.4 hours. It was quick and easy. Friendly staff and nice waiting area. Everything went as expected. The work was explained and took less than 1.5 hours. It was quick and easy. Friendly staff and nice waiting area. Everything went as expected. The work was explained and took less than 1.5 hours. More