Jackson Acura

The regular great service As usual service was completed as scheduled. Nick always does an excellent job reviewing work to be ferformed and costs associated with the work. Foll As usual service was completed as scheduled. Nick always does an excellent job reviewing work to be ferformed and costs associated with the work. Following completion he goes over all the work and any comments regarding say car's operating status. More

Great experience I have seen Nick for a couple of years now, and he always provides great service. He communicates what I should be able to expect and he updates me wh I have seen Nick for a couple of years now, and he always provides great service. He communicates what I should be able to expect and he updates me when needed. More

Helpful and thorough service adviser, timely service. Easy to get an appt time that works with your availability, knowledgeable service advisors, pleasant work area for waiting, and decent coffee/water ba Easy to get an appt time that works with your availability, knowledgeable service advisors, pleasant work area for waiting, and decent coffee/water bar to refresh. Costs are above what non-dealerships charge, but for once or twice a year, probably worth paying a little more to get Acura-specific parts and service. If prices get too high, there are alternative service opportunities just down the street. More

Great service appointment Dropped my 2013 RDX off for routine B1 service. Work was done quickly and my car was returned washed and ready to go. All work and recommendations wer Dropped my 2013 RDX off for routine B1 service. Work was done quickly and my car was returned washed and ready to go. All work and recommendations were explained clearly. More

Awesome I want you to know how much I appreciate the excellent service you provided last week when I brought my car in to be checked. Your attention to detail I want you to know how much I appreciate the excellent service you provided last week when I brought my car in to be checked. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to bring future clients to your establishment, and you can be assured that I will ask to be seated in your area. More

Amazing Everyone was so helpful, friendly, and caring. We were there on a Saturday and brought our 9mo old daughter. Everyone was so nice and genuine and made Everyone was so helpful, friendly, and caring. We were there on a Saturday and brought our 9mo old daughter. Everyone was so nice and genuine and made everything as easy and comfortable as possible. Reggie was hands down the nicest rep we have ever spoken with and cannot recommend him enough to anyone looking! More

Easy servicing The lady who helped me was very nice. She made sure that I wasn't receiving unnecessary services. Only reason it received 4 starts instead of 5 is bec The lady who helped me was very nice. She made sure that I wasn't receiving unnecessary services. Only reason it received 4 starts instead of 5 is because it took longer than an hour and a half. They told me it would be 1.5 hours or less. Other than that, it was fine. More

recall--fuel system recall notice said service would be 30-60 min. took almost 2 hours just for computer check. Not happy!!!!! in the future will ask for a loaner. recall notice said service would be 30-60 min. took almost 2 hours just for computer check. Not happy!!!!! in the future will ask for a loaner. More

Maintenance Quality work and friendly people in relaxing atmosphere. Good place to work and catch up on things while waiting on car to be completed. Always kept Quality work and friendly people in relaxing atmosphere. Good place to work and catch up on things while waiting on car to be completed. Always kept up to date on progress. More

Purchased a certified TLX We had a good buying experience at Jackson Acura, the sales person Rob and the business manager Kelly was very helpful. We bought a certified TLX. We had a good buying experience at Jackson Acura, the sales person Rob and the business manager Kelly was very helpful. We bought a certified TLX. More