Jackson Acura

Recall Service Brittiany was exceptional as usual at providing personal service for my visit. I brought my car in for a recall service for my fuel pump and even tho Brittiany was exceptional as usual at providing personal service for my visit. I brought my car in for a recall service for my fuel pump and even though the service center was inundated with other patrons I was in and out in less than an hour. More

Noise when accelerating up a hill After having my radiator and hoses replaced along with my power steering rack and rear main, my car was making a very concerning rattling noise seemin After having my radiator and hoses replaced along with my power steering rack and rear main, my car was making a very concerning rattling noise seemingly intermittently when I picked it up. I had one of the Jackson Acura guys ride around with me, but it didn’t make the noise while he was in the car. After a couple months, I figured out that it made the noise when going about 36-43 mph and accelerating while going up a hill. I recorded the noise and played it for Jackson Acura. Then I drove around with the Jackson Acura guy. He heard it first hand as well. They installed a hose, a front strut, a split pin, a shock, and a brake line. Since picking it up and going straight home last Wednesday evening, I have been sick in bed at home. I did not drive the car until Monday (4/1) afternoon to a doctor’s appointment. The car made the same noise again! I recorded it again. I know they are trying to figure it out, but they are not there yet. Please help! More

Great experience Yvonne and her team were great. I was recommended by a tire repair shop to replace two tires. I took it to Jackson for another opinion and after loo Yvonne and her team were great. I was recommended by a tire repair shop to replace two tires. I took it to Jackson for another opinion and after looking at my car they said I didn’t need the tires replaced now. I appreciated their honesty even though it cost them business. They earned my business as a result! More

Warranty work with Yvonne Fast service, always friendly, quick to respond and give updates. Both of them worked to get me taken care of fast, and supported the other if not aro Fast service, always friendly, quick to respond and give updates. Both of them worked to get me taken care of fast, and supported the other if not around. Great teamwork. More

Friendly place to visit When you’re busy but need to service your vehicle, it’s a good place. On site coffee, snacks and employees who understand your time is valuable - the When you’re busy but need to service your vehicle, it’s a good place. On site coffee, snacks and employees who understand your time is valuable - they make your wait time as painless as possible. There are mini offices to take calls & work from as well. More

Acura Service Brittany helped as usual and made experience seamless as usual. Jackson Acura makes the process easy. Enjoyed watching TV and relaxing while the work Brittany helped as usual and made experience seamless as usual. Jackson Acura makes the process easy. Enjoyed watching TV and relaxing while the work was done. Thank you. More

Well Served I feel that my car and I are well-taken care of at Jackson Acura. I like having one or two people who I know that I can go to if I have questions or a I feel that my car and I are well-taken care of at Jackson Acura. I like having one or two people who I know that I can go to if I have questions or a problem. More

Needs a maybe button The service guy was great. Service performed was great too but that place is a dump. The restroom was out of toilet paper and a mess. I went under the The service guy was great. Service performed was great too but that place is a dump. The restroom was out of toilet paper and a mess. I went under the cabinet to get toilet paper avd placed a roll in two stalls(there were only 2 available). The waiting area has dirty furniture and the Wi-Fi is a joke. I expect so much better from a luxury car dealer. Additionally, I left a message for a service attendant. She never called me back so I drove in for service abd thankfully got a good guy, Pat. More

Two Cars Customer service was excellent, we actually drove 4 hrs. to work with this dealership vs the ones that were more local. Obviously this dealership want Customer service was excellent, we actually drove 4 hrs. to work with this dealership vs the ones that were more local. Obviously this dealership wanted to sell worse this the others. Paul Silverman was a great help from start to finish. We liked the RDX lease so much we end up purchasing a TLX for my wife. Excellent choice. Both my wife and I are definitely satisfied with these transactions. Would recommend this dealership More

Best Acura Dealership in Georgia! Reggie Hammond provides excellent customer service - he is very knowledgeable about all of the Acura vehicles and does his best to get you the best de Reggie Hammond provides excellent customer service - he is very knowledgeable about all of the Acura vehicles and does his best to get you the best deal. I highly recommend you lease/buy from him at Jackson Acura! More