Jackson Acura

Tailgate repair Yvonne is a pleasure to work with. She is very knowledgeable and straightforward! I needed a repair on my tailgate and Acura took care of it for me a Yvonne is a pleasure to work with. She is very knowledgeable and straightforward! I needed a repair on my tailgate and Acura took care of it for me at no cost. More

New car purchase experience. My wife and I walked in on a Saturday to look at an RDX. Cameron listened, answered our questions, and showed us a vehicle that matched what we were l My wife and I walked in on a Saturday to look at an RDX. Cameron listened, answered our questions, and showed us a vehicle that matched what we were looking for. Everyone we encountered was pleasant, friendly and knowledeable. No pressure. We made an appoinment to come back later in the week for a test drive and talk price and options. Drove out Saturday with exactly what we wanted at a fair price. We couldn't ask for a better experience. More

Excellent Ssrvice Yvonne did an excellent from the time I pulled in to my service being complete. Wonderful experience. Highly recommend for any of your service needs. Yvonne did an excellent from the time I pulled in to my service being complete. Wonderful experience. Highly recommend for any of your service needs. More

The Staff is great!!!! This dealership has the best star I have seen. They take their time, don’t rush you, and keep you abreast during every step of the buying process. I’v This dealership has the best star I have seen. They take their time, don’t rush you, and keep you abreast during every step of the buying process. I’ve been dealing with Reggie for several years and he’s nothing short of phenomenal. Mike personally made sure I got a good deal and Kelly is as sweet as pie. More

work to repair my tire rims My service advisor was Brittany Byas, when arrive I told her that I had a doctors appoitment and it was over an hour away, Britttany asured me that I My service advisor was Brittany Byas, when arrive I told her that I had a doctors appoitment and it was over an hour away, Britttany asured me that I would have enough time to make my appotiment . She only had two hours to get my car ready. And she was right I madeit. Everyone is very nice and goes out of the way to make you happy. More

Vehicle purchase My experience with Acura and Reggie was so great. He was friendly, knowledgeable and made the whole process better! This is our second Acura from Jack My experience with Acura and Reggie was so great. He was friendly, knowledgeable and made the whole process better! This is our second Acura from Jackson we would recommend Reggie to everyone. More

Great Dealership Our experience at Jackson Acura was great. From our sales person, Cameron Hilden, to the sales manager, Michael Cunningham, we were very impressed wi Our experience at Jackson Acura was great. From our sales person, Cameron Hilden, to the sales manager, Michael Cunningham, we were very impressed with the friendliness and professionalism of the staff. I have already filled out a similar of the same survey but wanted to make sure if you did not get my first survey that you got this one. Cameron did a great job explaining all of the features of the car and getting me a great deal. He made sure he introduced us to Michael and then Michael approved a great price and great trade in value for my 2016 MDX. Joey did a great job too making sure I understood all of the paperwork and got me through the process quickly and efficiently. I would definitely recommend Jackson Acura to family and friends. Cameron has encouraged me to service my car there rather than go back to Duluth where I purchased my first MDX and had my service done. Cameron was great from the moment we walked into the dealership til the moment I drove out with my new MDX. He has encouraged me to come back with questions and followed up after a few days to make sure I was happy and did not have any concerns. A wonderful experience. More

Noise when accelerating up a hill After having my radiator and hoses replaced along with my power steering rack and rear main, my car was making a very concerning rattling noise seemin After having my radiator and hoses replaced along with my power steering rack and rear main, my car was making a very concerning rattling noise seemingly intermittently when I picked it up. I had one of the Jackson Acura guys ride around with me, but it didn’t make the noise while he was in the car. After a couple months, I figured out that it made the noise when going about 36-43 mph and accelerating while going up a hill. I recorded the noise and played it for Jackson Acura. Then I drove around with the Jackson Acura guy. He heard it first hand as well. They installed a hose, a front strut, a split pin, a shock, and a brake line. Since picking it up and going straight home last Wednesday evening, I have been sick in bed at home. I did not drive the car until Monday (4/1) afternoon to a doctor’s appointment. The car made the same noise again! I recorded it again. I know they are trying to figure it out, but they are not there yet. Please help! More

Oil change and service Fast service, customer service always the best especially Brittany. Provided me with a loaner car while my car was being serviced which was awesome. Fast service, customer service always the best especially Brittany. Provided me with a loaner car while my car was being serviced which was awesome. Very satisfied with Jackson Acura! More

Recall Service Brittiany was exceptional as usual at providing personal service for my visit. I brought my car in for a recall service for my fuel pump and even tho Brittiany was exceptional as usual at providing personal service for my visit. I brought my car in for a recall service for my fuel pump and even though the service center was inundated with other patrons I was in and out in less than an hour. More