Jackson Acura

Great service and surroundings while you wait! I drive 20 miles to get my car serviced here. No other dealership stacks up against their professionals, service and environment. Highly recommended f I drive 20 miles to get my car serviced here. No other dealership stacks up against their professionals, service and environment. Highly recommended for the overall quality and experience! More

Quality and on scheduled work They are for scheduled maintenance and a few other concerns were discovered and I gladly have those completed. Great atmosphere and Nick the service a They are for scheduled maintenance and a few other concerns were discovered and I gladly have those completed. Great atmosphere and Nick the service agent was good to work with. More

In Good Hands Nick has taken care of my Acura for the past several years and every time I am welcomed, he goes the extra mile to help address the issue and is not t Nick has taken care of my Acura for the past several years and every time I am welcomed, he goes the extra mile to help address the issue and is not trying to overly upsell me on anything but what makes sense at the time. Also he is great at letting me know what I need to be thinking about or the next service. More

Very Impressed! Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable pr Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable price. We were shocked and impressed! More

Quality Service As always, I was very pleased with the service at Jackson. Pat did an excellent job from check in to departure. It was a very busy day and his attenti As always, I was very pleased with the service at Jackson. Pat did an excellent job from check in to departure. It was a very busy day and his attention to detail and follow up was impressive. Very pleased!!! More

Always a great experience It's always a pleasure to work with Brittiany she is always helpful and knows just what we want! She goes over and beyond by even calling when service It's always a pleasure to work with Brittiany she is always helpful and knows just what we want! She goes over and beyond by even calling when service is due to make sure we get in. LOVE HER!!! More

Nice place to wait while service is being performed There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches and chairs and a few work areas behind glass doors. If you have to wait for two hours for new tires, it helps to be comfortable. More

Engine issue fell under warranty Yvonne was wonderful to work with. Her communication and professionalism was top notch. Would definitely recommend dealership to a friend. Glad she Yvonne was wonderful to work with. Her communication and professionalism was top notch. Would definitely recommend dealership to a friend. Glad she was there for me. More

MDX Service Visit I continue to be pleased with the staff and facilities at Jackson Acura. They provide timely and professional service at every scheduled or unschedul I continue to be pleased with the staff and facilities at Jackson Acura. They provide timely and professional service at every scheduled or unscheduled service visit. More

MDX 2019 purchase The whole team at Jackson Acura is great. Sergei, the salesman who helped us, is absolutely a delight! He is extremely courteous, very respectful plus The whole team at Jackson Acura is great. Sergei, the salesman who helped us, is absolutely a delight! He is extremely courteous, very respectful plus he knows what he is talking about! Kelly works in finance; she makes everything clear and as simple as can be. Very smooth experience! I used this dealership 10 years ago, yet when I recently went back nothing has changed. Still amazing team! More