Jackson Acura

Problems solved Brittiany Byas had excellent customer service, gave us a service checklist, and even had our son's car washed and vacuumed! Plus she stayed past her q Brittiany Byas had excellent customer service, gave us a service checklist, and even had our son's car washed and vacuumed! Plus she stayed past her quittin' time on a Saturday afternoon to meet with us and finalize our paperwork Nick Covino was lacking customer service skills entirely... short, curt responses...gave us misinformation...we could tell it was quittin' time for him on a Friday afternoon when we dropped off the car More

Service by Jackson Acura Received excellent service, from the time of greeting to when the car was collected after service. This service center is customer focused. Everyone Received excellent service, from the time of greeting to when the car was collected after service. This service center is customer focused. Everyone greeted the customer (me) and even the shuttle service was very courteous and understood my time was valuable. Thank you and keep up the great work. More

My attendant Cody was awesome. Cody and Britny are awsome. Very friendly and outstanding service. Cody advise me each step of the way and kept me informed. I will visit the dealersh Cody and Britny are awsome. Very friendly and outstanding service. Cody advise me each step of the way and kept me informed. I will visit the dealership in the future. More

Very attentive and kind. Brittany explained everything in great detail. I will be back. She was not pushy and gave me her phone number for future problems. She was very bu Brittany explained everything in great detail. I will be back. She was not pushy and gave me her phone number for future problems. She was very busy but never let it interfere with customer service. More

Service as promised within the time frame The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pl The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pleasant with accommodation for computers. More

Oil change and check Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Tha Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Thanks More

"Yet Another Triumph" I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. More

Brittany is the BEST!! It is always a pleasant experience when we go in to get our car serviced, and Brittany is always around to make sure things go as expected! LOVE HER!! It is always a pleasant experience when we go in to get our car serviced, and Brittany is always around to make sure things go as expected! LOVE HER!!! More

Worst service experience ever. I was there for A1 service which took 2:30 hours and then I was asked to getinto wrong cars two times. When asked service manager that I want to cance I was there for A1 service which took 2:30 hours and then I was asked to getinto wrong cars two times. When asked service manager that I want to cancel my service contract he did not even bother to ask why, just directed to finance team. Further to note that I did not walk-in rather had proper appointment. Regards, Rajiv. More

Top Notch Dealerahio This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, personable and friendly. He was very responsive and never pushy. The sales manager and finance manager were also very helpful and friendly. I look forward to my next purchase. More