Back

Jackson Acura

Roswell, GA

4.8
6,922 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Contact Dealership

10900 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 6,922 reviews

August 23, 2018

Great service experience! Brittany was great! She greeted me promptly, and explained everything that would be checked on my SUV during the scheduled service appointment. She k More

by rrg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

August 23, 2018

She charged me for the service and I paid for a maintenance. She charged me for the service and I had a maintenance plan that I bought when I got my car. She were supossed to handle but she never did it. More

by claudia2gaviria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Jackson Acura responded

Claudia, I just spoke to Yvonne and she's is communicating with Acura --working on getting this resolved for you. Please reach out to Yvonne as soon as possible so we can reimburse you. If you have any questions, call 770-650-4000 and ask for Gabrielle and I'll be sure to get this taken care of for you.

August 22, 2018

Constantly Exceeding My Expectations I had the pleasure or working with Yvonne. She was even kind enough to honor my discount for me when I forgot it. Thank you! More

by chris.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 22, 2018

Two Thumbs Up !!!! The staff at Jackson Acura were very friendly and patient. My 4 year old daughter was with me and they made sure she was comfortable. I will definitel More

by klexi846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Jackson Acura responded

Thank you for taking the time to review our dealership!

August 22, 2018

Awesome service dept Jackson Acura are always great with their service and customer service. Got my oil change and tires rotated and Brittany was awesome. I won’t go anywh More

by vitugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this review and for being such a loyal customer!

August 21, 2018

GREAT Service and Customer Service! I had been going to the Acura dealer where I purchased my car as it's very close and convenient. However after several bad (make that VERY bad) exper More

by Two Acuras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 21, 2018 -

Jackson Acura responded

Thank you for giving Jackson Acura a chance, we're also very happy that you did!

August 21, 2018

Painless and very smooth Ayesha was extremely professional and very helpful, made entire process very easy. She delivered on everything we discussed and called me as soon as m More

by miamijoe70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayesha Begum
Aug 21, 2018 -

Jackson Acura responded

Thank you for leaving this positive review!

August 21, 2018

No appointment no problem I came in on a Monday morning without an appointment. Brittainy kept me updated on status of my car. I was in and out in about 1.5 hours. More

by sdiehl22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 21, 2018 -

Jackson Acura responded

Thank you for leaving this review about your most recent visit to our service department!

August 21, 2018

Excellent experience I’ve already shared with many co-workers of mine the excellent service I experienced at Jackson Acura. Absolutely fantastic!!! Yvonne and Jimmy were More

by DDOKUN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Aug 24, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 21, 2018

Friendly and Pleasant I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The serv More

by ZHANG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

...
623
...