Jackson Acura

Great Service Nick did a great job explaining what work was being completed and how long it would take. In addition, he sat down with me to go over some findings an Nick did a great job explaining what work was being completed and how long it would take. In addition, he sat down with me to go over some findings and what action he recommended. Fortunately, he saved me from a break down by informing me my battery failed the test and needed to be replaced. Couldn’t ask for a more sincere and honest rep. Thanks. More

New brake pads and 4 new tires I had a routine oil change and service dept found faulty brake pads and worn tires. New tires were ordered for me and all work was completed 7-30-19. I had a routine oil change and service dept found faulty brake pads and worn tires. New tires were ordered for me and all work was completed 7-30-19. Very grateful for diagnosis and safety concerns on my behalf. More

do nto appreciate that service prices are not public Service was timely, but the fact that the service rep hand wrote service prices is deceitful. Additional service was recommended that did not show up Service was timely, but the fact that the service rep hand wrote service prices is deceitful. Additional service was recommended that did not show up when I scheduled service based on the maintenance minder. And that service was $400 . Felt like a shake down. I will probably take my service business elseware based on this repeated experience. More

World Class Dealership I’ve bought many cars over my lifetime and the purchase of my Acura Certified 2018 TLX was the best. Paul Silverman, my salesman, is knowledgeable an I’ve bought many cars over my lifetime and the purchase of my Acura Certified 2018 TLX was the best. Paul Silverman, my salesman, is knowledgeable and personable, never once made me feel pressured. The dealer gave me a fair price, the order and financing process was quick and efficient plus the car has a full tank of gas and they threw in all-season mats for free. More

Service Brittany was on the mark from start to finish in addressing every aspect for my car, Also, Brittany kept me updated every stage.Thanks Brittany. Brittany was on the mark from start to finish in addressing every aspect for my car, Also, Brittany kept me updated every stage.Thanks Brittany. More

Professional Service In my search for a new car, Paul Silverman made the process painless and efficient. He listened to my needs and made an appropriate recommendation, w In my search for a new car, Paul Silverman made the process painless and efficient. He listened to my needs and made an appropriate recommendation, without trying to oversell me on features. He truly put the customer first and was knowledgeable about the product. More

Speedy, friendly service Brittany was a wonderful service advisor and the work done on my vehicle was prompt and to my satisfaction. Thanks for everything Jackson Acura - much Brittany was a wonderful service advisor and the work done on my vehicle was prompt and to my satisfaction. Thanks for everything Jackson Acura - much appreciated. More

Great Experience with Jackson Acura My wife and I found a new MDX on the Jackson Acura website that we were interested in. The dealership was closed on Sunday so we sent a message thro My wife and I found a new MDX on the Jackson Acura website that we were interested in. The dealership was closed on Sunday so we sent a message through the website and received an immediate response from Paul Silverman. The following day we went in and test drove the vehicle and ended up signing the deal! We have been to other dealerships where the car buying experience can be long and painful but that was not our experience at this place. At Jackson Acura the process was quick, easy and painless. Not to mention that Paul was extremely knowledgeable about the vehicle and was great to work with! We closed our paperwork with Joey Andrews and he was great also. There was no uncomfortable pressure for us to purchase any unwanted products or services and they made the visit pleasurable. We highly recommend reaching out to Paul and Joey and giving Jackson Acura a try! More

Great experience with Cameron and Kelly at Jackson. Cameron was very helpful and answered all of my questions. He spent a lot of time showing me the features of the new MDX. Kelly was very knowledgeab Cameron was very helpful and answered all of my questions. He spent a lot of time showing me the features of the new MDX. Kelly was very knowledgeable and explained how I could get a refund on a ding shield contract for the vehicle that I traded in. Thanks. More

Great service The service was great as usual, however the charge was a bit excessive. The price for the air filter replacements for the engine and cabin seemed over The service was great as usual, however the charge was a bit excessive. The price for the air filter replacements for the engine and cabin seemed overpriced. More