Jackson Acura

Superior Customer Service 😄🚙 Ask for Mr. Paul Silverman at Jackson Acura in the Sales Department! Mr. Silverman is extremely professional and very helpful. He provided all the inf Ask for Mr. Paul Silverman at Jackson Acura in the Sales Department! Mr. Silverman is extremely professional and very helpful. He provided all the information and data we requested, and was never pushy. He only contacted us to return a call or when the vehicle we ordered from him arrived.....and the next day to see if we were happy with our purchase. Thank you to Mr. Silverman at Jackson Acura! More

Repair to navigation dimming Navigation screen would not dim at night. Solving the issue took over a month, but I was given a loaner car to use. During the repair the dash was dam Navigation screen would not dim at night. Solving the issue took over a month, but I was given a loaner car to use. During the repair the dash was damaged, but everything was repaired. So, overall happy with the service. More

Prompt and Professiknal Yvonne was very knowledgeable and professional. My service was prompt and my car cleaned and ready earlier than expected. I was emailed a detailed rep Yvonne was very knowledgeable and professional. My service was prompt and my car cleaned and ready earlier than expected. I was emailed a detailed report of my service and sent a text when it was ready. More

Best car purchase experience ever! I used Costco’s car buying program for the first time. After filling out my choices of model, packages, features, color, etc, Paul Silverman contacted I used Costco’s car buying program for the first time. After filling out my choices of model, packages, features, color, etc, Paul Silverman contacted me from Jackson Acura to inform me of the MSRP, the invoice price, and what I would have to pay for the car through The Costco purchase option. We scheduled an appointment and Paul greeted us with a warm and friendly spirit. Paul was very professional, conscientious, courteous, and honest. He is extremely knowledgeable and went over the entire car and it’s features with us. An extremely courteous man, dedicated to his profession and the satisfaction of his customers! More

Service was slow but good Went to this dealership for an oil change . Service was a bit slow.it appeared they were backed up. It took me more than an hour to get my car back. Went to this dealership for an oil change . Service was a bit slow.it appeared they were backed up. It took me more than an hour to get my car back. Car wash could have been better. Service rep was friendly More

Great professional service It was very professional, fast, and friendly service. They took care of all of my needs and wanted me to leave feeling prepared and knowledgeable ab It was very professional, fast, and friendly service. They took care of all of my needs and wanted me to leave feeling prepared and knowledgeable about our new MDX. More

Great service Yvonne was my service manager and did a great job explaining what was and wasn’t needed for my service appointment. The oil change, multi point inspec Yvonne was my service manager and did a great job explaining what was and wasn’t needed for my service appointment. The oil change, multi point inspection and tire rotation took about two hours while I waited in a comfortable guest area. The lobby was also filled with good smells from the chili cook off and employees were kind to offer customers some as well. The follow up emailed report was useful and provides notice of what is recommended for my next visit. More

Quickly replace my battery and got me on to work A very Professional and friendly service agent took care of my needs fast! I was on my way with a nice clean car! Thank you A very Professional and friendly service agent took care of my needs fast! I was on my way with a nice clean car! Thank you More

Prompt, genuine staff Prompt service, genuine staff makes for a great experience. They care, so I keep coming back. My car and I are satisfied. Keep up the good work Jac Prompt service, genuine staff makes for a great experience. They care, so I keep coming back. My car and I are satisfied. Keep up the good work Jackson Acura! More

Jackson Acura Experience I have come there for a while and always have had a very good, professional experience dealing with Nick Covino. I have used other Acura dealerships I have come there for a while and always have had a very good, professional experience dealing with Nick Covino. I have used other Acura dealerships in Atlanta for service and none are as good as dealing with Jackson and Nick. More