Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great Customer Service Clean, friendly and most importantly quiet environment. Great customer service. Ms. Russell provided excellent customer service. Car was serviced q Clean, friendly and most importantly quiet environment. Great customer service. Ms. Russell provided excellent customer service. Car was serviced quickly and was cleaned when it was returned. No complaints. More
A very satisfied customer. I was very satisfied with the service rendered. My Service Adviser, Brittany Byas was very helpful and apologetic for the long wait. Jackson Acura pro I was very satisfied with the service rendered. My Service Adviser, Brittany Byas was very helpful and apologetic for the long wait. Jackson Acura provide a friendly and pleasant environment for customers. More
Chege Maina worked hard to find a car in our budget. Jackson Acura had a great selection of clean, low miles , used vehicles to chose from. Chege Maina our Sales Consultant listened to the price range we Jackson Acura had a great selection of clean, low miles , used vehicles to chose from. Chege Maina our Sales Consultant listened to the price range we needed to be in and worked hard to give us a few great choices they had that worked inside our budget. Me and my wife found Chege Maina to be a very likeable and easy to listen to person . Conversation with him about living in Kenya made the boring and mundane paper work part of purchasing a car enjoyable. More
Substandard work with a side of terrible customer service. I had to bring my vehicle back on two different occasions to correct work that was performed at the dealership. Management never acknowledged let alo I had to bring my vehicle back on two different occasions to correct work that was performed at the dealership. Management never acknowledged let alone apologized for the inconvenience. Overall, I have to say Acura is a second rate luxury brand. More
Brittiany's the best! Brittiany's been my rep at Jackson Acura for over a year now and she's been nothing short of perfect. The Jackson Acura service center, in general, ha Brittiany's been my rep at Jackson Acura for over a year now and she's been nothing short of perfect. The Jackson Acura service center, in general, has a nice and comfortable environment, but Brittiany is like the icing on the cake. She has always addressed my concerns fully; she has made setting appointments super easy; and she's even helped me get in touch with Acura support to make sure I'm getting full use of my Acura Link service. 5/5. Would recommend :-) More
Over & above Helped build my case with Acura Corp for warranty. My 2012 MDX is burning oil, and Brittany has helped facilitate this process by tracking down oil ch Helped build my case with Acura Corp for warranty. My 2012 MDX is burning oil, and Brittany has helped facilitate this process by tracking down oil change receipts (even contacting Jiffy Lube on my behalf). She has gone over & above to make this process smooth for me, and it's appreciated. More
Always a pleasure I've always had great experiences with the service team at Jackson Acura. Brittany has been great to work with over the past few years, too. I've always had great experiences with the service team at Jackson Acura. Brittany has been great to work with over the past few years, too. More
Maintenance Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a timely manner. Will recommend this dealership anytime More
Routing Servicing and Brake Sound Check I continue to receive white silk glove treatment at Jackson Acura! Had my car serviced a couple of weeks ago and again had an excellent experience fro I continue to receive white silk glove treatment at Jackson Acura! Had my car serviced a couple of weeks ago and again had an excellent experience from the moment I scheduled the appointment with Brittiany until I drove out of the dealership. Brittiany is completely professional in seeing that everything is perfectly well taken care of and does a wonderful job of keeping me informed with the progress of the servicing. She works hard to make sure I am completely satisfied and tries her best to make sure everything is completely satisfactory. Brittiany is also mindful that my time is valuable and that I am traveling almost 80 miles round trip when I come to Jackson Acura. Thankful for every experience I've had with Jackson Acura since first speaking with Sergei in February, 2017 and buying my car from him in June, 2017. More
Everything was perfect Britney walked me through everything and made some recommendations for when I should look to have certain items looked at and made some recommendation Britney walked me through everything and made some recommendations for when I should look to have certain items looked at and made some recommendations for best overall upkeep of my vehicle. More




















