Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,356 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Contact Dealership
View Awards

10900 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 6,356 reviews

March 19, 2024

Big shoutout to Reggie at Jackson Acura! !! He was probably the most pleasant car salesman I have ever worked with, and I have had many cars. He was patient, he listened to what I was looking More

by Jamie Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jackson Acura responded

We greatly appreciate your positive feedback and are thrilled to hear about your exceptional experience with Reggie at Jackson Acura! Providing outstanding service and ensuring our customers feel comfortable and supported throughout the car-buying process is one of our top priorities. Reggie's dedication to understanding other's needs and offering personalized assistance makes him a true asset to any customer searching for their best vehicle fit! Please don't hesitate to reach out if you have any questions or require further assistance. We thank you for choosing our dealership, and we look forward to assisting you with your automotive needs in the future. Enjoy your new car! Warm Regards, Jackson Acura Team

Helpful
March 19, 2024

I have purchased my last few cars from Carmax because of past experiences with dealerships. Michael has a calming manner and is very knowledgeable. There was no pressure in the sale. I bought the first More

by rebecca.alexander0427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jackson Acura responded

We're thrilled to hear about your positive experience with Michael and how he provided a calming and pressure-free atmosphere during your car purchase. At Jackson Acura, we pride ourselves on our knowledgeable representatives who are dedicated to providing exceptional service to our customers. It's fantastic that you found the perfect MDX, and we're thrilled to have earned your future business. Should you need any assistance or have questions, please feel free to reach out. We value your feedback and eagerly anticipate serving you again at Jackson Acura! Warm Regards, Jackson Acura Team

Helpful
March 16, 2024

I had a great purchase experience from Jackson Acura. Low pressure professional sales experience and I got a great car. Both the sales person (Sergai) and the business manager were very efficient and r More

by Todd Y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jackson Acura responded

Thank you so much for sharing your wonderful purchase experience at Jackson Acura! We're thrilled to hear that you had a low-pressure, professional sales experience and that both Sergei and Joey were efficient and respectful of your time. Providing fair deals and exceptional service is what we strive for, and we're delighted that you found your Acura RDX Advanced Spec with us. Your kind words and loyalty truly mean a lot to us, and we'd be honored to assist you with any future Acura purchases. If you ever need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again! Enjoy your new RDX! Warm Regards, Jackson Acura Team

Helpful
March 15, 2024

This place has Awesome customer service! Rodney, Mike, and Reggie are amazing! I bought a car and the process was seamless. More

by Shann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jackson Acura responded

We're thrilled to hear about your positive experience at Jackson Acura! Rodney, Mike, and Reggie are indeed exceptional members of our team, dedicated to providing outstanding customer service. We're delighted that your car-buying process was seamless and that you're satisfied with your purchase. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
March 15, 2024

Absolutely the best! I've leased many vehicles from Jackson Acura and they have always bent over backwards to make sure I've been able more get the right vehicle that mak More

by CHARVATH
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Andrews
Report | Print
Mar 28, 2024 -

Jackson Acura responded

We're thrilled to receive your glowing review! It's always a pleasure to serve you, and we're delighted to hear that Mike, Reggie, and Joey provided you with such exceptional service during your recent lease experience. At Jackson Acura, we strive to provide the best service possible, and it's always rewarding to know that our efforts have made a difference for our customers. Your satisfaction is our top priority, and we're truly grateful for your continued support and loyalty. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
March 15, 2024

Reggie in sales was exceptionally knowledgeable about the vehicle I bought. Bob, who was equally knowledgeable, walked me through all aspects of my first SUV. In fact, everyone at Jackson, from financing to More

by Stepping stone
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Jones
Report | Print
Mar 28, 2024 -

Jackson Acura responded

We're thrilled to hear about your fantastic experience with Reggie and Bob! Their knowledge and dedication to providing exceptional service are truly commendable. At Jackson Acura, we strive to ensure every customer receives the highest level of satisfaction, from sales to service. Thank you for taking the time to share your positive feedback. Should you have any further questions or need assistance in the future, please feel free to reach out. We truly appreciate your business and look forward to serving you again! Warm Regards, Jackson Acura Team

Helpful 1
March 14, 2024

This is my second experience working with Sergei and Joey and each time being great! My 2024 Integra is Beautiful! More

by autt4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jackson Acura responded

Thank you for choosing Jackson Acura for your automotive needs once again! We're thrilled to hear that Sergei and Joey provided you with excellent service during your visit. It's fantastic to know that you're enjoying your 2024 Integra. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We truly appreciate your continued trust in us, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
March 14, 2024

Fast and quick service. Completed service less than an hour. Easy online scheduling, answered open questions on time. More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Jackson Acura responded

Thank you for sharing your feedback with us! We're glad to hear that you had a fast and efficient service experience with us. We're constantly striving to improve, so we appreciate your note about service price transparency. Your input helps us enhance our services to better meet your expectations. If you have any further thoughts or suggestions on how we can improve in that area, please feel free to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
March 13, 2024

The Service Department has always treated Me as a valuable customer. The maintenance on my vehicle has always been top notch. More

by clemmie.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Jackson Acura responded

Thank you for sharing your feedback with us! We're thrilled to hear that you've consistently had positive experiences with our service department. Providing top-notch maintenance and treating our customers with the utmost care are our top priorities. Your satisfaction is incredibly important to us, and we're grateful for your ongoing support and trust in our team. Should you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Helpful
March 12, 2024

Great, prompt service with a smile! Nick, Yvonne, and the entire service team at Jackson Acura are terrific. More

by NMB
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Report | Print
Mar 12, 2024 -

NMB responded

.

Helpful
1
...
6
7
8
...
636