Jackson Acura - Service Center

I've been a customer since 2015 and I'm always pleased with the services. I never feel pressured to pay on the spot for recommended services like other companies. with the services. I never feel pressured to pay on the spot for recommended services like other companies. More

I have worked directly with Reggie Hammond since 2015 and he is amazing! I have leased my past three Acuras (ILX, 2019 RDX, and now 2021 RDX) through Reggie as he has been such a pleasure to work with over t he is amazing! I have leased my past three Acuras (ILX, 2019 RDX, and now 2021 RDX) through Reggie as he has been such a pleasure to work with over these last 6 years. He is always willing to help you hit your magic number and get that car you've always wanted. thank you reggie! Additionally, Yvonne in the service department is always very helpful with whatever my car's service needs are! More

Very helpful and attentive team! They made the service quick, easy, and got us back on the road without having to miss a beat in our busy schedules! quick, easy, and got us back on the road without having to miss a beat in our busy schedules! More

I have been very pleased with the service that I receive at Jackson Acura. The friendly personal service is top notch. Thanks for a great service department. at Jackson Acura. The friendly personal service is top notch. Thanks for a great service department. More

Very quick and efficient service. I’m looking forward to my next service. Thanks for the update on future service that my 2010 Acura has coming up. my next service. Thanks for the update on future service that my 2010 Acura has coming up. More

Yvonne is a class act. She worked magic to ensure my ever-changing schedule was accommodated with little interruption in my productivity. I was sent home on time and everything was done correctly. Love ever-changing schedule was accommodated with little interruption in my productivity. I was sent home on time and everything was done correctly. Love it. I wish I could say the same for the actual vehicle. I drove BMW, Audi, Infiniti, and Porsche for decades and finally decided to go a bit more conservative and try an Acura. My logic was this is a Honda product and surely it is going to be a quality product. This car, a 2020 RDX, is a decent car to drive, however the nagging problems, poor build quality, and software bugs in all of the systems (not just the infotainment nightmare) have made the ownership experience, well... let's just say disappointing. Would I ever buy an Acura again? Mmmm... not so sure. I'm pretty disappointed in the overall quality of the product. Not sure where the 'precision' is in the 'precision crafted performance' in this vehicle. This is in no way a reflection on Jackson Acura. To the contrary, the sales experience and service experience have been very - very - good. I wish Jackson had a Porsche store. I've been toying about washing my hands of this Acura in favor of a Macan. At least I know the product will be a higher quality....... More

Thanks to Nicole for taking care of my vehicle and me! I was very distraught when my car suddenly started acting weird but I'm grateful the process was smooth. was very distraught when my car suddenly started acting weird but I'm grateful the process was smooth. More

I recently had my car serviced due to my air conditioner not working. Kendall was there till help set up getting my car pickup and delivered because there were no loaner cars available. Kendall was persona not working. Kendall was there till help set up getting my car pickup and delivered because there were no loaner cars available. Kendall was personal and prompt. He made a stressful situation less complicated. Thanks Kendall!!!!! More

Great service in a timely manner! Always consistent each time I go. It’s why I stay with the Acura Brand. Best dealership in the area! time I go. It’s why I stay with the Acura Brand. Best dealership in the area! More

Cameron was awesome! I had to get a new alterator for my car and they got it done in just in a few hours!! Thanks Jackson Acura!! car and they got it done in just in a few hours!! Thanks Jackson Acura!! More