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Jackson Acura - Service Center

Roswell, GA

4.7
5,067 Reviews

5,067 Reviews of Jackson Acura - Service Center

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November 04, 2020

Known Nick for over 20 years. Always ask for him. Knowledgeable, highly professional and always gets the job done correctly the first time around. Never overcharges us. Have both my Acura’s serviced More

by Jackie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Jackson Acura responded

Thank you, Jackie, for leaving this 5-star review for Nick!

November 03, 2020

The service at Jackson is exceptional. There are two other Acura dealerships that are closer to me, but I prefer to have my car serviced at Jackson. Prompt, professional and friendly service reps and s More

by aaron125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Nov 04, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We look forward to working with you again!

November 03, 2020

Each service team member was a pleasure to work with. Communication was great and the work was completed quickly. My car was washed and looked great at pick up! More

by shawnar03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

November 02, 2020

I can tell the employees here work hard to take care of their customers and to develop personal relationships with them. Whenever I'm there I hear them discussing life & family with their customers, not j More

by taztenpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Nov 04, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service team!

November 02, 2020

Best service ever!!! I was able to get in and out with no issues. The entire team was very helpful. Will go out of my way to get my service here. More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Jackson Acura responded

Taylor, thank you for leaving this 5-star review for our service team!

October 30, 2020

Great reliable car and the best and helpful service Any time even with small problem everyone is there to help me In the past i drove Lexus and BMW and now after driving Acura I would not drive any other More

by ewa_rooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Oct 30, 2020 -

Jackson Acura responded

Thank you for this 5-star review! It's great to hear Acura has done so well for you!

October 29, 2020

Wonderful experience as always with Sales and Service! If anyone wants to buy another Acura or take one for a service I would 100% recommend. Thank you Jackson Acura! More

by Alfred Xavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Jackson Acura responded

Thank you, Alfred, for leaving this positive review for our team here at Jackson Acura!

October 29, 2020

Jackson Acura has been very thorough and professional in servicing my MDX. Have had tires replaced, a list of mechanical issues addressed and replaced. Satisfied with service., More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Jackson Acura responded

Thank you, Phil, for leaving this positive review!

October 29, 2020

Chege arranged for my new car to get the front windows tinted. He had a loaner car ready for us so that we didn’t have to sit and wait. Everything was set up with no wait time. Yvonne was also very helpfu More

by SHARONKALIVODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Humphrey
Oct 29, 2020 -

Jackson Acura responded

Sharon, thank you for taking the time to leave this wonderful 5-star review for Chege!

October 28, 2020

I always encounter great customer service. Always friendly, ready to help, and service my car. I drive from Buford to come to this location due to the great customer service I am always greeted with. More

by Tyesha_noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Jackson Acura responded

Thank you for traveling from Buford to get your vehicle serviced with us! We appreciate this positive review!

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