Jackson Acura - Service Center

Quick, thorough visit Have always had s good experience e@ch time I have brought my cars here for service. Nick and other staff are helpful and efficient. Have always had s good experience e@ch time I have brought my cars here for service. Nick and other staff are helpful and efficient. More

I always get my service done at Jackson Acura. Quick service and attentive staff. I've had 5 Acuras serviced at this place and wouldn't trust any other place. service and attentive staff. I've had 5 Acuras serviced at this place and wouldn't trust any other place. More

We normally shy away from dealer service but they did the timing belt on our 2014 MDX in the time and for the amount quoted. The service price was reasonable. Yvonne Russell is great. timing belt on our 2014 MDX in the time and for the amount quoted. The service price was reasonable. Yvonne Russell is great. More

I had a great experience at Jackson Acura. I went to get my car checked before a long drive. The Acura team went above and beyond to ensure that my car would be safe to drive long distance! my car checked before a long drive. The Acura team went above and beyond to ensure that my car would be safe to drive long distance! More

Good Customer Service Jackson Acura has a good atmosphere and clean waiting room for those who need to wait for there car being service. All the employees are very profess Jackson Acura has a good atmosphere and clean waiting room for those who need to wait for there car being service. All the employees are very professional and Nick our service consultant was very helpful answering all our questions. Have never had a bed experience with this dealership. More

Everyone in the service department was great. So thankful they’re open during this crazy time and was able to get me in and out for my oil change in no time! they’re open during this crazy time and was able to get me in and out for my oil change in no time! More

Terrible service experience. Do not use these people under any circumstances whatsoever. They failed to cover a warranty repair and tried to charge me. Took my business to another Acura dealership nearb under any circumstances whatsoever. They failed to cover a warranty repair and tried to charge me. Took my business to another Acura dealership nearby and they immediately fixed the covered issue under warranty. Steer clear of this service dept. More

great customer service presence, friendly and providers timely information. Has a reassuring, positive, demeanor. Would recommend Jim as a “go to” service provider to any Acura owner. timely information. Has a reassuring, positive, demeanor. Would recommend Jim as a “go to” service provider to any Acura owner. More

My car was picked up and dropped off at my home. Everything was done in a timely fashion and Jimbol communicated with me. I will definitely have my car serviced at Jackson again. Everything was done in a timely fashion and Jimbol communicated with me. I will definitely have my car serviced at Jackson again. More

Outstanding service manager I purchased my first Acura RDX from Jackson Acura in December 2019. It was the 2020 model and was for primary use by my wife. I brought our RDX in for I purchased my first Acura RDX from Jackson Acura in December 2019. It was the 2020 model and was for primary use by my wife. I brought our RDX in for the purchase and installation of a rear seat cover. I spoke with Service Manager Jimbol Jardin regarding my request. Jimbol was outstanding in that he was exceptionally courteous, customer oriented, patient as he listened to my questions regarding the seat cover, and responded to my questions in great detail and with a level of detailed knowledge that impressed me. The interaction I had with Jimbol exceeded my expectations and I would rate it as 5*. More