Jackson Acura - Service Center

Excellent, fast service Brittainy was amazing. Super fast and accommodating... easy to digest what was happening and how long it would take. I was able to get out of there in Brittainy was amazing. Super fast and accommodating... easy to digest what was happening and how long it would take. I was able to get out of there in under an hour. More

Awesome! I just pulled in unexpected because a light came on briefly. I was met immediately with someone from service that took care of my issue right away. I just pulled in unexpected because a light came on briefly. I was met immediately with someone from service that took care of my issue right away. My family has been bringing our Acuras to Jackson for 13 years and have always had nothing short of perfection in the service department. Thank you for handling it all so quickly on a Friday afternoon! More

Service Yvonne always gives amazing customer service. I have been to other dealerships in Atlanta and will drive further to go to Jackson Acura because I tru Yvonne always gives amazing customer service. I have been to other dealerships in Atlanta and will drive further to go to Jackson Acura because I trust them. More

Sales and Service Both Dzmitry and Yvonne Russell are excellent! Answered all questions and great customer service! It was a pleasure doing business with Jackson Acura Both Dzmitry and Yvonne Russell are excellent! Answered all questions and great customer service! It was a pleasure doing business with Jackson Acura. I will recommend Jackson to all my friends. More

Serviceh Prompt and efficient work, doing the right thing for my car. Pleased with everything. They forgot to reprogram my “Oil Life”, but I brought car ba Prompt and efficient work, doing the right thing for my car. Pleased with everything. They forgot to reprogram my “Oil Life”, but I brought car back , and it was reset immediately. More

Love it! I am new to Georgia and to this service center. I was impressed from the moment I made a call for my appointment. Robin at the front desk was awesome I am new to Georgia and to this service center. I was impressed from the moment I made a call for my appointment. Robin at the front desk was awesome to give me the best options and Yvonne who was assigned as my Valet was more than professional. She helped me choose the services that needed immediate attention and those that could wait, which was very helpful for a person who knows just to drive the car! The hospitality is warm and place is clean and accommodating to everyone's needs. Overall, I had a wonderful experience. More

Service o Great friendly service with outstanding communication. Always a pleasure to have my car services at Jackson Acura Yvonne was so helpful and kept me Great friendly service with outstanding communication. Always a pleasure to have my car services at Jackson Acura Yvonne was so helpful and kept me informed as to the progress of my service More

Fast and Courteous Service I was able to get an appointment last minute. I was greeted promptly and my services were explained to me. I left to go run errands, Yvonne called me I was able to get an appointment last minute. I was greeted promptly and my services were explained to me. I left to go run errands, Yvonne called me to say additional work needed to be done and asked if I had the additional time. All of the work was completed within the time promised. More

Oops. First "dropped ball." I have been with Jackson Acura since 2014. I purchased a 2014 RDX and then a 2016 RDX there. Great cars. Great service. Love working through Yvonn I have been with Jackson Acura since 2014. I purchased a 2014 RDX and then a 2016 RDX there. Great cars. Great service. Love working through Yvonne Russell and young Nick. However, after praising Yvonne for arranging replacement of the left-side mirror under warranty, the technician failed to reconnect the electric service to the right side doors and windows and the auto-key lock and unlock. Yes, it took only minutes to re-do what should have been done at replacement time, but it meant a return trip for service. Quality Control, at a minimum, requires a technician to activate and test all electrics related to area serviced. That would have taken 2-minutes. Nevertheless, I will continue to have my SUV serviced at Jackson Acura. More

Great service Brittiany was very helpful Brittiany went above to see if the part I needed was still under warranty. Thanks Brittiany for saving me money. I would definitely recommend anyone w Brittiany went above to see if the part I needed was still under warranty. Thanks Brittiany for saving me money. I would definitely recommend anyone with an Acura to get their car serviced here. More