Jackson Acura - Service Center

Last service I worked with Jimbol as the person who I used to work with left. I must say this guy is extremely unprofessional. Initially he told me that the service will take time and I was with my littl used to work with left. I must say this guy is extremely unprofessional. Initially he told me that the service will take time and I was with my little one he said that he will give me a ride home in a cab. Then later after 10 mins he comes talking to the manager as he claimed and said we cant give you a ride as that will be more expensive than the service. I am WTH! Then he took his own time while my car was getting serviced. My little one was getting cranky and the whole service experience was ruined. And if it was not enough he was gossiping with some other customer looked like his friend while my car was ready to drive. I had to interrupt him and he made an ugly face. I would never deal with this guy Jimbol again. VERY UNPROFESSIONAL and RUDE! More

Brittiany did a fantastic job. I had an appt come up and had to be out of there in an hour. She said she would do everything to get me out on time. All the work was done and I made my appt. She is very prof had to be out of there in an hour. She said she would do everything to get me out on time. All the work was done and I made my appt. She is very professional and an asset to Jackson Acura. More

Jim was friendly and knowledgeable regards to servicing our RDX. While we are disappointed with the Acura navigation system overall, we enjoy Jackson Acura. They always do a great job. our RDX. While we are disappointed with the Acura navigation system overall, we enjoy Jackson Acura. They always do a great job. More

We have been working with Jackson Acura for over 10 years bought two cars and always had them serviced there. The customer dedication of this company is outstanding bought two cars and always had them serviced there. The customer dedication of this company is outstanding More

I have been using Jackson Acura for years to service my TL/TLX vehicles. Yvonne has been my service advisor several times. She Is very knowledgeable and very helpful to work with. I appreciate her effo TL/TLX vehicles. Yvonne has been my service advisor several times. She Is very knowledgeable and very helpful to work with. I appreciate her efforts in making these maintenance visit easy. More

Well served me. Comms good..rapport and trust built. Confident in fair and reasonable estimates. Nick always meets our needs foe a quality service event Confident in fair and reasonable estimates. Nick always meets our needs foe a quality service event More

I will never ever purchase or lease a car from anyone but Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne and Paul Silverman. Just the best customer care anywhere! More

Always a fabulous service. The service was very fast and the team treats you with a lot of respect and value to the customer. I love Jackson Acura. Customer for Life the team treats you with a lot of respect and value to the customer. I love Jackson Acura. Customer for Life More

Thank You I am pleased with the service that the team offered. The service was exceptionally fast for my walk-in visit. The team took the time to complete the I am pleased with the service that the team offered. The service was exceptionally fast for my walk-in visit. The team took the time to complete the multi-point inspection. Great job, folks! More

In-Warranty Maintenance Service Pat didn't take the right notes while submitting my mdx for express service. He charged me for tire rotation when i had explicitly declined it as i wa Pat didn't take the right notes while submitting my mdx for express service. He charged me for tire rotation when i had explicitly declined it as i was about to go for tire change after the service More