Jackson Acura - Service Center

Excellent Customer Service Everyone that we dealt with, from the scheduler to the service writer, was very professional and courteous. They let us know an accurate timeline, wh Everyone that we dealt with, from the scheduler to the service writer, was very professional and courteous. They let us know an accurate timeline, which was much appreciated. More

Great Service We waited on our car to be serviced. It was completed in a very short time. As always, the car was washed when it was completed. Nick is always hel We waited on our car to be serviced. It was completed in a very short time. As always, the car was washed when it was completed. Nick is always helpful and straightforward with the work that is needed. More

Dead Battery Usually I work with Brittiany, but Brittiany was out for her birthday, so I had the opportunity or should I say the pleasure of working with Yvonne! S Usually I work with Brittiany, but Brittiany was out for her birthday, so I had the opportunity or should I say the pleasure of working with Yvonne! She is just the sweet as Brittiany and extremely professional. I had my battery replaced in October, however, it randomly died 30 days later. Their batteries are under warranty, so my battery was replaced, my car was washed and I was out the door. More

Outstanding, as Usual As always, Jackson Acura had me out and on my way in but much more than one hour. Nick Covino and the team always do a super job. Great dealership! As always, Jackson Acura had me out and on my way in but much more than one hour. Nick Covino and the team always do a super job. Great dealership! More

great service Quick, reliable service and personable people. I was so happy that they even helped synced my phone so I could play my music again in the car!! Quick, reliable service and personable people. I was so happy that they even helped synced my phone so I could play my music again in the car!! More

Superb Service It was the vehicles first service. Brittany was introduced to me when I bought the car and helped get the service done very efficiently, but very frie It was the vehicles first service. Brittany was introduced to me when I bought the car and helped get the service done very efficiently, but very friendly too. I had a couple of questions about some of the car functions and keys and Brittany was knowledgable and helped to get to grips with them. It is a pleasure to go and sit in the cafe area and watch your car being attended too. Thank you! More

Always Great Service I love the convenience in scheduling service, the professionalism of everyone I deal with, and the personal care I am given by my service manager Nick I love the convenience in scheduling service, the professionalism of everyone I deal with, and the personal care I am given by my service manager Nick Covino. More

Rear view mirror replacement I was In and out! Was very pleased... it’s a pleasure waiting... area is comfortable and user friendly.Thank you thank you thank you everyone. I was In and out! Was very pleased... it’s a pleasure waiting... area is comfortable and user friendly.Thank you thank you thank you everyone. More

Excellent service This was routine service on our 2016 MDX. We worked with Nick and as usual, he was very helpful in explaining what needed to be done and kept us info This was routine service on our 2016 MDX. We worked with Nick and as usual, he was very helpful in explaining what needed to be done and kept us informed about progress in getting the work completed. It was completed in good time and we were on our way with a better performing vehicle. We also saw Sergei, the salesman with whom we have worked in purchasing three MDXs. He is always so polite and interested in speaking with us about how things are going. We really appreciate his maintaining contact even when we are not in the market for a vehicle. More