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Jackson Acura - Service Center

Roswell, GA

4.8
5,072 Reviews

5,072 Reviews of Jackson Acura - Service Center

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November 29, 2019

Great Service Always take my RDX in for service and always get great care taken. Everyone is always very helpful and attentive to my needs. Never a long wait. More

by LAM7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 29, 2019

Kanchan-MDX Service specialist helped me choose proper service needed for my Acura. That suggestion was helpful in deciding what is needed now. Will be happy to g More

by kganta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
November 29, 2019

Jackson Acura the best! Jackson Acura is awesome , They are very courteous. Service engineer Pat is one of the best customer focused person.They completed the services on ti More

by RAJESH.MARATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front office Lady , Brittiany Byas, Pat Crossen
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 28, 2019

Personable service Overall, excellent service. Rodney helped me understand what services were needed and ensured all my questions were answered. Additionally, he continu More

by Jtharrell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Jackson Acura responded

Thank you, Jeff, for leaving this 5-star review for our service manager, Rodney!

November 28, 2019

Very good experience Service was very good as usual. Although it costs a bit more than non Acura shops its well worth having peace of mind on the road knowing the car was More

by fredster255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

November 27, 2019

Brake service Jimbol was great to work with at Acura Jackson. He kept me informed and on top of how my service was going. I enjoyed working with him. More

by mandarwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Nov 29, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Jim!

November 27, 2019

Excellent service & professionalism. Pat was great! Handled much better than I was expecting. He delivered for Jackson ACURA. Expectations were long wait & high prices. Wait was short More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen
Nov 29, 2019 -

Jackson Acura responded

Thank you, Jim, for this 5-star review!

November 27, 2019

MDX Service Routine service that was handled well. When Yvonne found out that I planned to walk to the movies while my SUV was being serviced, she offered Lyft t More

by mcwebb06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review for your last service!

November 27, 2019

Awesome customer service. I had a dead battery and she was on top of it. I was in and out in 30 mins as she promised. She was very courteous and ensured I received a great serv More

by Sarit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

November 26, 2019

Brittany was great to work with. Thank you Brittany!! Brittany was very customer focused during each step of our bigger & more involved service than many other typical service appts. Thanks Brittany! We’ More

by MWMILLER001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Nov 27, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

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