Jackson Acura - Service Center

I drive a little further for the service at Jackson! I would like to commend Jackson Acura’s service center! I drive a little further to get to them because I’ve always had a great customer experience. I would like to commend Jackson Acura’s service center! I drive a little further to get to them because I’ve always had a great customer experience. In my most recent visit I was able to take advantage of one of the new amenities—the Lyft option. I got a ride to the mall and thought that was an amazing value added service! I also appreciate the extra care and communication from my advisor, Yvonne! She has always been awesome to work with! More

Very impressed with the customer service provided by Yvonne My RDX has 68,000 miles. All it's life, I have taken it to another dealership for service. I have been very unhappy with that dealer recently, because My RDX has 68,000 miles. All it's life, I have taken it to another dealership for service. I have been very unhappy with that dealer recently, because of the unsatisfactory Customer Service. It was a pleasure to deal with someone so interested in my needs and the condition of my car. More

Car repair I brought my car in to have my gas tank looked at. Yvonne was great helping me get my appointment set up. She did great communicating with me about wh I brought my car in to have my gas tank looked at. Yvonne was great helping me get my appointment set up. She did great communicating with me about what was going on with my car, and what Acura was doing to fix it. My car is working great and I was happy to have such an easy experience with Acura. More

Timely repairs Always prompt and on time with my car when I bring it in for service! Love the work rooms w WiFi and coffee bar as well. Thank you. Always prompt and on time with my car when I bring it in for service! Love the work rooms w WiFi and coffee bar as well. Thank you. More

Excellent Service Both Brittany and Rodney are always thorough and professional when we take our car to Jackson Acura for service. They are always upfront with what w Both Brittany and Rodney are always thorough and professional when we take our car to Jackson Acura for service. They are always upfront with what we need to have done to keep our Acura safe on the road. More

Great service I made my appointment through the mobile app for the first time. The service was completed much faster than expected including the complementary car w I made my appointment through the mobile app for the first time. The service was completed much faster than expected including the complementary car wash! More

Service at Jackson Always a pleasant experience. My service rep, Nick Covino, is the best! Very accommodating and knowledgeable! From sales to service, Jackson is gre Always a pleasant experience. My service rep, Nick Covino, is the best! Very accommodating and knowledgeable! From sales to service, Jackson is great...I’ll keep returning. More

Excellent customer service I am always treated very well at Jackson Acura. The waiting room area is immaculately clean. They have a quiet area if you want to talk on the phone o I am always treated very well at Jackson Acura. The waiting room area is immaculately clean. They have a quiet area if you want to talk on the phone or log onto your laptop. The complimentary beverage selection includes gourmet coffee. The service reps listen to what the customer wants You don't have too long a wait for your vehicle in a most friendly and comfortable environment. More

Fantastic, customer first! Brittany is wonderful to work with . She really cares about our customer experience and it shows. We are thrilled Brittany is part of the service team Brittany is wonderful to work with . She really cares about our customer experience and it shows. We are thrilled Brittany is part of the service team!! More

New Tires I have a great Service Advisor, Brittany Byas who keeps my maintenance schedule on track. She has kept track of my tire wear and trend life. I appr I have a great Service Advisor, Brittany Byas who keeps my maintenance schedule on track. She has kept track of my tire wear and trend life. I appreciate her attentiveness. I’m enjoying my new tires :) More