Back

Jackson Acura - Service Center

Roswell, GA

4.7
5,041 Reviews

5,041 Reviews of Jackson Acura - Service Center

Sort by
October 14, 2019

Great! Jackson Acura is always my go to dealership! Yvonne is the best and always so friendly! Appreciate the great customer service and detailed/thorough in More

by nrjohnson104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 14, 2019

Brittiany was extremely pleasant and kept me updated. The employees at Jackson Acura were extremely helpful, even calling another dealership to follow-up on previous work. She reviewed work that needed t More

by danaspeech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittiany Byas
Oct 15, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

October 14, 2019

My recent service Nick always does a good job when its time to service my car. He is prompt and ensures he communicates the status of the car when it is being worked. More

by cdf556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Jackson Acura responded

Thank you, Cheryl, for leaving this positive review for Nick!

October 12, 2019

Quick,efficient service Car looked terrific and beautiful. The interrior was vacuumed and the dash was wiped and dust free..the tailgate was clean and the wheels were shining More

by bpelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Oct 15, 2019 -

Jackson Acura responded

Thank you for leaving this positive review! We hope you love your new Acura!

October 12, 2019

Always great experience I had great service experience at Jackson few times so far. Staff is very helpful and very pleasant to work with, service is fast and reliable. More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 11, 2019

Acura service This is a great service center at Jackson Acura, they seem to be a very helpful dealership and I would most certainly rate my visit as above average. More

by dtdorner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

October 11, 2019

very acomodating the experience was very customer focused, where getting the issue regarding the vehicle was most important, even though at the ti,e of writing thin ga More

by Higham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Orbe
Oct 11, 2019 -

Jackson Acura responded

Thank you for writing this 5-star review for our entire team at Jackson Acura!

October 11, 2019

My svc advisor, exceeded my expectations. He took extra steps to ensure my tire leak issues were resolved, and proactively load tested my battery which needed replacement. For nearly 13 years now, service- More

by TTALMADGE81
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 10, 2019

Great customer service Unlike prior experiences with other dealerships in area, Jackson Acura performed the services I requested in a timely manner and didn’t try to sell ad More

by Woodsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

October 10, 2019

"Customer First" Yvonne places "customer first". She kept me informed via text messages of my service progress. When there was a delay in the service time for the read More

by tadams907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Yvonne!

...
340
...