Jackson Acura - Service Center

Jimbol Jardin was an excellent Service Advisor 10/21/2019 was my first visit to Jackson Acura. Jimbol Jardin was an excellent Service Advisor. He made the experience ver positive. Would highly reco 10/21/2019 was my first visit to Jackson Acura. Jimbol Jardin was an excellent Service Advisor. He made the experience ver positive. Would highly recommend to other Acura customers. More

I came in for service and left with a new car! Jackson Acura has a great staff/customer service! I have originally been coming in for service, and Brittany has been great, she gets me in and out AS Jackson Acura has a great staff/customer service! I have originally been coming in for service, and Brittany has been great, she gets me in and out ASAP and she is super helpful EVERY time even though I didn’t buy my car there. I inquired about a new car with Reggie as I was waiting on service , and ended up going home in a new car. Reggie listened to what I wanted in a car AND in a payment. I went home in a new RDX😍. Reggie is also the only person that I have ever bought a car from that was just as nice and concerned about my issues even after the sale, he wants me to be happy! My usual experience is that once they sell you a car they don’t need you, that is not how I felt here, at any time! More

Service I have mixed reviews for each service associate. One of the associates was at one time literally yelling at me when I denied one of the service recomm I have mixed reviews for each service associate. One of the associates was at one time literally yelling at me when I denied one of the service recommendations at that time. I was totally unhappy with that. More

I had a wonderful experience, Yvonne got me in and out. I have been coming to this dealership for 10 years now and the service always excellent. It is an hour from my house, I pass a lot of dealership that I have been coming to this dealership for 10 years now and the service always excellent. It is an hour from my house, I pass a lot of dealership that can service my vehicle I only trust this one. More

Good service. Good sell . I been coming for awhile to get my car Service. It was ok . Just now more happy with Jim and Robin . Was very helpful . Thank you I been coming for awhile to get my car Service. It was ok . Just now more happy with Jim and Robin . Was very helpful . Thank you More

Above and Beyond My service expectations are always exceeded whenever I visit Britt Bayas at Jackson Acura. Britt is very friendly and personable with a no pressure ap My service expectations are always exceeded whenever I visit Britt Bayas at Jackson Acura. Britt is very friendly and personable with a no pressure approach to recommendations for service repairs. I highly recommend her as your service advisor. More

Above and Beyond I was greeted by Yvonne with a smile. Assured my vehicle would be taken care of, which it was. I also received a free wash and vacuum. I was greeted by Yvonne with a smile. Assured my vehicle would be taken care of, which it was. I also received a free wash and vacuum. More

Broken Rear Windshield Wiper In a Rube Goldberg-type mishap, my rear windshield wiper broke. With no prior notice on my part, Jackson Acura had a wiper in stock and installed it w In a Rube Goldberg-type mishap, my rear windshield wiper broke. With no prior notice on my part, Jackson Acura had a wiper in stock and installed it within thirty minutes of my arriving at the dealership. I appreciate Yvonne's helpfulness and the dealership's attention to details. More

Took care of my car and I - and we both left satisfied 1. They found the root cause of the issue with my car and they correctly fixed it. 2. Brittiany Byas took very good care of me through the service ex 1. They found the root cause of the issue with my car and they correctly fixed it. 2. Brittiany Byas took very good care of me through the service experience in helping make sure that I did not get inconvenienced throughout and helped ensure that my needs were taken care of satisfactorily. More

I came in for a routine oil change and tire rotation This was my first time having my car serviced at Jackson Accura. I made an appointment and was in and out in under 2 hours. Everything went well! This was my first time having my car serviced at Jackson Accura. I made an appointment and was in and out in under 2 hours. Everything went well! More